Отзывы о Designers Guild

Thank you for your feedback. An error on our website and refunding system had meant that our website had not been properly deducting VAT from VAT exempt orders. Our IT and technical departments have been working to fix this issue, and the problem has now been resolved. Your VAT has been refunded, and we are very sorry for the delay to this refund.

Thank you for your feedback. This has recently been brought to our attention, and we are taking the matter very seriously. We are currently undergoing a review of our ‘click and collect’ procedures. Currently customers are notified of an expected date for the arrival of their products, and we are now working to make sure all customers are also notified when their goods arrive in store. With regards to the product, we are surprised to hear you saw it elsewhere for cheaper, as this has been a permanent sale item, and has been priced at 60% off since before your order was placed. We would love to know where you saw this for cheaper and would like the chance to discuss this with you. If it is convenient, please contact us at ukonlinesales@designersguild.com