but not got my voucher which was suport to get after 60days have rang and got told it was on its way
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
Hi Christina. I am sorry to learn that you are yet to receive your gift card. I have looked into this and can confirm that one was sent to your email address on the 17.04.15. Please check your spam/junk folder as our emails can filter into these and go unnoticed. If you are still not able to locate your gift card please let me know by contacting me at debenhamstravelinsurance@rockinsurance.com.
Steve
0843 numbers are expensive to call if changes need to be made and VERY slow to answer these calls.
Debenhams Travel Insurance
Debenhams Travel Insurance
10 years ago
I am sorry to hear that you experienced delays in getting through to us on the phone; please accept our apologies. We have been receiving high call volumes to which our highly trained customer service team have been working through in a professional and timely manner. I appreciate your frustration and thank you for your patience in this matter.
Steve
Have used over the years and have always been very happy and confident with the service I have received and very eeay to do over the phone good service and very clearly explained
Отзывы о товаре
Дата покупки: 18/05/2015
0
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Надежный клиент
10 years ago
Very friendly and helpful
Дата покупки: 22/04/2015
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Надежный клиент
10 years ago
took 30 mins to get to speak to an adviser re medical condition !
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Debenhams Travel Money. Take advantage of one of the best foreign exchange rates on the high street. With a host of great value financial services at your fingertips, Debenhams Personal Finance is here to help.
