Отзывы о Charles Tyrwhitt

We're very sorry indeed to hear that your order hasn't arrived, which is understandably frustrating and disappointing. We 100% share those feelings, as we hate to see our customers being let down in any way whatsoever. Thank you for getting in touch today to report on this, so we can assist and put things right. Sadly, the parcel is now well overdue and from the tracking, the indication is that it might well be being 'returned to sender' by USPS - as it was received back in New York today, after being in your local USPS facility for around 10 days. We'll be in touch shortly to let you know what will happen next, and to provide any support you need.

Thank you for bringing this to our attention and we're so sorry to learn that your most recent order from us hasn't yet arrived. That's obviously very disappointing, but you've done the right thing by letting us know so that we can provide assistance. Please know that our Customer Service Team are only ever a chat, call or email away, and are there to help with any issues such as this - please don't hesitate to get in touch. Very sadly, the tracking on your parcel does indicate that it's been lost, so we will provide a replacement. We'll be in touch shortly to confirm a few details first, and to offer all the support you need.