Отзывы о Charles Tyrwhitt

We are deeply sorry to learn that your order did not reach you as expected. We understand the added frustration that arises from such circumstances, and we empathise with your disappointment. We always strive to deliver your order on time. Regrettably, despite our best efforts to minimise human error, approximately 15 out of every 1,000 orders are still affected. Please rest assured that we are actively addressing this matter with Amazon to ensure service is improved going forward. I can see that you've been in contact with our team about this and a replacement order has been arranged. This is currently due to arrive on or around the 14th of July so we would greatly appreciate you patience here. I'm confident however that the quality of the items will make them worth the wait.

Thank you for your comments and of course, we apologise for any frustration caused here. Feefo feedback is entirely optional, so if you prefer not to provide it then by all means, please simply delete the email and think no more of it. We hope that you had a good experience on this order however, and are pleased with your purchase. Please know that going forward, we have disabled such feedback requests for any future purchases you may make with us.