Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о CruiseKings | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 3,122 отзывов

Mrs Gillings

Подтверждено Feefo

8 years ago

Что Mrs Gillings сказал(-а) о CruiseKings:

We always book our cruises with Trish Smith, and this latest contact was dealt with most satisfactorily, as per usual. Nothing is too much trouble for Trish.

Elaine

CruiseKings

7 years ago

Dear Mrs Gillings thank you for your feedback. As a repeat customer it is lovely to hear that you have had such great service from Trish with all of your Cruise bookings. I will pass your comments onto Trish directly.

Elaine Graham
Customer Experience Manager

Mr Brayshaw

Подтверждено Feefo

8 years ago

Что Mr Brayshaw сказал(-а) о CruiseKings:

Very helpful and caring staff

Elaine

CruiseKings

7 years ago

Dear Mr Brayshaw thank you for your review. It is lovely to hear your kind words regarding our staff, thank you.

Elaine Graham
Customer Experience Manager

Mrs Harrison

Подтверждено Feefo

Northampton

8 years ago

Что Mrs Harrison сказал(-а) о CruiseKings:

Always helpful and finds the best deals for us

Very helpful and always finds the best deals for us

Elaine

CruiseKings

7 years ago

Dear Mrs Harrison thank you for your feedback. We will always do our very best to get you a great deal, I am pleased to hear that we have been able to do this for you again. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Mrs COTTON

Подтверждено Feefo

8 years ago

Что Mrs COTTON сказал(-а) о CruiseKings:

Couldn’t have asked for more

Outstanding service, loads of knowledge and very helpful.

Elaine

CruiseKings

8 years ago

Dear Mrs Cotton thank you for your wonderful feedback. Danni will be delighted to hear your kind comments regarding her service. We look forward to speaking to you soon.

Elaine Graham

Customer Experience Manager

Надежный клиент

Подтверждено Feefo

8 years ago

Friendly quick and price matched

This is early days as yet but did check everything with me and price matched the holiday I wanted

Elaine

CruiseKings

8 years ago

Thank you for taking the time to complete our review. We will always do our best price match where we can, I am glad to hear that we were able to do this for you.

Elaine Graham

Customer Experience Manager

Mrs Townson

Подтверждено Feefo

8 years ago

Что Mrs Townson сказал(-а) о CruiseKings:

everything has been explained clearly also with their experience you can trust their judgement.

Elaine

CruiseKings

8 years ago

Dear Mrs Townson thank you for your kind feedback. It is lovely to hear that we were able to give you a great experience booking your Cruise. Lisa will be very pleased to hear your comments, thank you.

Elaine Graham
Customer Experience Manager

Надежный клиент

Подтверждено Feefo

8 years ago

Very helpful ,also received call back when promised.

Given plenty of information and alternative dates.

Elaine

CruiseKings

8 years ago

Thank you for taking the time to complete our review. I am glad to hear that you found our Cruise Expert Naomi so helpful. It is very important to us that we get back to our customers when we say we will. Most importantly I am delighted to hear that we were able to give you all the information you required to make your booking.

Elaine Graham
Customer Experience Manager

Надежный клиент

Подтверждено Feefo

8 years ago

Excellent service

Excellent service, very helpful advice and guidance

Elaine

CruiseKings

8 years ago

Thank you for taking the time to complete our review. I am glad to hear that you had such an excellent experience booking with us. We look forward to hearing from you soon.

Elaine Graham
Customer Experience Manager

Mrs Tite

Подтверждено Feefo

8 years ago

Что Mrs Tite сказал(-а) о CruiseKings:

Very helpful staff, dealt with all queries efficiently. Would have faith in booking again with them in the future and will certainly check the holidays they have on offer first. Thank you to them...

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Elaine

CruiseKings

8 years ago

Dear Mrs Tite, thank you for your feedback. Amanda will be delighted to hear you comments, it is very important to us that our customers have confidence when booking with us.

Elaine Graham
Customer Experience Manager

Mrs Gower

Подтверждено Feefo

8 years ago

Что Mrs Gower сказал(-а) о CruiseKings:

I would recommend them for the time taken whilst we made our decision and answering our various questions

Elaine

CruiseKings

8 years ago

Dear Mrs Gower thank you for completing our review. It is great to hear that you had such a positive experience booking with us. Thank you for your recommendation.

Elaine Graham
Customer Experience Manager

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Что такое награды Trusted Service Awards

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