Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Cover4Rentals | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 1,934 отзывов

Paul Lynch

Подтверждено Feefo

11 months ago

Надежный клиент

Подтверждено Feefo

11 months ago

Great company

Great service, very good price, good communication.

Надежный клиент

Подтверждено Feefo

11 months ago

Very difficult to stop auto annual renewal. Very frustrating communication with their customer services who ended cancelling a new policy which was not what i requested. I had to pay for another new...

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Charli

Cover4Rentals

11 months ago

Hi there, Thank you for your feedback, I'm sorry to hear that you have been unhappy. I can see that the communication between yourself and my colleague was not clear. My colleague confirmed she had removed the automatic renewal as you requested, and you replied back and mentioned you expected it to have expired and not have renewed. My colleague therefore cancelled the policy, as you said you have not expected it to go ahead. We did follow instructions as given. Kind regards, Charli

Ashton

Подтверждено Feefo

Hertfordshire

11 months ago

Что Ashton сказал(-а) о Cover4Rentals:

Quick process

Clear website and quick process, but the feedback that really counts is from anybody who has had to make a claim!

Надежный клиент

Подтверждено Feefo

11 months ago

easy to book insurance cover at competitive rates

Надежный клиент

Подтверждено Feefo

1 year ago

Bad communication

I had a problem and wrote to cover4rentals on their webpage. It said they would respond within 2 days but 8 days has now passed and still no response. I’m left with that horrible feeling that I’ve...

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Charli

Cover4Rentals

1 year ago

Hi there, Thank you for your feedback, I'm sorry to hear that you have been unhappy with our response times. Unfortunately, we are experiencing a backlog and a high volume of cases at the moment and we are working hard to get to customers as soon as possible. I believe my colleague has replied to you today, please check your junk folder incase we have filtered there. Kind regards, Charli.

Надежный клиент

11 months ago

Dear Cover For Rentals Team, I filled out all of the online claim forms a week ago. I was just requesting acknowledgment that you had received those forms please as I have not heard back from yourselves. Please let me know if you received them as I am getting very anxious. Enterprise have taken €1700 from my account as excess. If I haven’t heard back from you, I have the feeling that no one has received my correspondence and that it has somehow got lost. I’m just asking for some sort of acknowledgment at this moment so that I can be reassured you have received my case. My insurance policy covered the period of the car rental. Kind regards, Richard C Prescott Tel +44 7776 192795 Many thanks, Richard C Prescott. Re: New Case Opened (ref: 00599256) Policy ID: C4R-86310275-6

Надежный клиент

Подтверждено Feefo

11 months ago

Excess insurance

Good product, good price and easy to use website.

Sean Baudin

Подтверждено Feefo

Jersey

11 months ago

Что Sean Baudin сказал(-а) о Cover4Rentals:

As above.

Very easy to access and sign up, good cover and good value.

Derek

Подтверждено Feefo

Sussex

11 months ago

Что Derek сказал(-а) о Cover4Rentals:

Efficient quote and purchase transaction

Obtaining quote and then purchase of policy very smooth and efficient. If any claim handling that should be needed is handled as well I would give 5 stars without quarms.

Charli

Cover4Rentals

11 months ago

Hi Derek, Thank you for your feedback and for getting in touch. Whilst we appreciate your comments, we do also ask for client feedback regarding the purchase process and other elements of the policy which you have experienced, i.e., adjustments, renewal etc. These processes are also a key part of the service we provide, and we therefore ask for this feedback to ensure we can make changes and improvements if needed. Kind regards Charli

Peter Zair

Подтверждено Feefo

11 months ago

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