The product has been refused twice by rental companies, in Iceland and Italy. Then when I contacted Cover4Rentals in advance to cancel the annual renewal, it was renewed and billed again.
Bad...
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Charli
Cover4Rentals
7 months ago
Hi there,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. The policy was cancelled and refunded as requested.
Kind regards,
Charli
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Easy to book and good value
0
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LH
Leonard Hodge
Подтверждено Feefo
GBR
8 months ago
Что Leonard Hodge сказал(-а) о Cover4Rentals:
Beat the rental office charges
Fast easy cover for holiday rentals. Very reasonable pricing compared to the rental office charges. I won't book a car without cover4rentals.
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Good review
No complaints, a good service.
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ET
Edward Tweedlie
Подтверждено Feefo
GBR
8 months ago
Что Edward Tweedlie сказал(-а) о Cover4Rentals:
Signing Up
This relates only to the buying experience, I have not submitted any claims.
Site worked well until I attempted payment - I didn't realise a payment link had been sent to me
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AN
Andrew
Подтверждено Feefo
GBR
8 months ago
Что Andrew сказал(-а) о Cover4Rentals:
Unhappy
I arranged to cancel the cover, confirmed by Cover4rentals and now I get an email thanking me for continuing with the cover. Not happy, very poor service.
Charli
Cover4Rentals
7 months ago
Hi Andrew,
Thank you for your feedback, I am sorry to hear that you’re unhappy with the automatic renewal.
You agree to our offering of automatic renewal at the point of purchase. We send a renewal invitation in good time before the renewal date to the email address we hold on file, this confirms that we will automatically renew the policy. I can see that we spoke over the phone, and that this was resolved.
Kind regards,
Charli
0
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PD
Peter Duffy
Подтверждено Feefo
GBR
8 months ago
Что Peter Duffy сказал(-а) о Cover4Rentals:
Happy!
Luckily I haven't had to use Cover4rentals service yet, but it has saved us a lot of worry and pressure to buy extra insurance.
I've just renewed.
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Надежный клиент
Подтверждено Feefo
8 months ago
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Good level of cover and easy to purchase, better have a back up for rental
This company is Which? recommended. This is one of the reasons I have used it. Thankfully I didn't have to try to make a claim yet and I hope that I will not need to. This is a second time I have...
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0
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DS
David Saunders
Подтверждено Feefo
GBR
8 months ago
Что David Saunders сказал(-а) о Cover4Rentals:
Happy customer
Excellent service, detailed positive responses to all my queries and excellent price
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.