Hi Geoff,
Thank you for your feedback.
So we can get further clarification and understand the situation, please provide further details of what has occurred through our contact form online and one of our agents would be happy to investigate this for you - https://cover4rentals.com/app/contact-us
Kind regards
Charli
0
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TZ
Terence Ziton
Подтверждено Feefo
8 months ago
0
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LI
Lily
Подтверждено Feefo
FRA
8 months ago
Что Lily сказал(-а) о Cover4Rentals:
Very helpful, with good communication.
I am very happy with the service, Cover4Rentals provide.
Easy, seamless procedures, and I will continue to use this company.
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DE
David Evnsevans
Подтверждено Feefo
ESP
8 months ago
Что David Evnsevans сказал(-а) о Cover4Rentals:
Very clear information and easy to use
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Avoid them they just take your money and you can never contact them as they do t reply to emails and there is no phone number
There is no phone number to speak to anyone if you need help with anything or if you want to cancel your cover.
I will avoid them at all costs and advice anyone who is thinking to take out insurance...
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Charli
Cover4Rentals
7 months ago
Hi,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
1
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SM
Stephen Mellett
Подтверждено Feefo
8 months ago
0
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GS
Gary Scott
Подтверждено Feefo
8 months ago
Что Gary Scott сказал(-а) о Cover4Rentals:
Very easy to navigate & priced
0
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Надежный клиент
Подтверждено Feefo
8 months ago
Not helpful
Not impressed.,paid for an annual car hire over,and made a one month mistake with commencement.Realised the error immediately,and I was told they could not change the date.
Charli
Cover4Rentals
7 months ago
Hi there,
Thank you for your feedback.
I cannot see any communication that was sent to us, where we told you that we could not change this? Can you please confirm where this was sent? In many cases, we would be able to change the dates if we are made aware straight away.
Kind regards,
Charli
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Надежный клиент
Подтверждено Feefo
8 months ago
poor communication
Poor communication, emailed them last week and still no response
Charli
Cover4Rentals
7 months ago
Hi there,
We sincerely apologise for the delays in getting back to you. We have experienced high volume of enquiries, and our team has been working hard to respond to everyone as quickly as possible.
We truly appreciate your patience and understanding during this time - please note we are currently working on automations and staffing to improve this moving forwards.
Kind regards,
Charli
0
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Надежный клиент
Подтверждено Feefo
8 months ago
insurance arranged quickly
The insurance was handled quickly, clearly, and without any issues. The documents arrived via email, and I had no problems with payment.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.