Budget car hire debited me for “damage” to a rental car at Taormina airport. I asked American Express to query the charge which they did. I advised Cover4Rentals of the situation. Ultimately Budget...
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Надежный клиент
Подтверждено Feefo
2 years ago
Good Value and effective
Good value policy. Sadly had to claim but settled with no issues in 5 working days
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Надежный клиент
Подтверждено Feefo
2 years ago
Radio silence about a claim
Broken promises. Made a claim. which was not made very easy, told that a case worker would review the claim and contact but 3 weeks on I have heard NOTHING
Charli
Cover4Rentals
2 years ago
Hi there,
Thank you for your feedback, I'm sorry to hear that you are unhappy with the claim process and our response times.
We have recently started using a new claim system which is experiencing issues, we are looking to get these resolved. This is influencing our Claims Handling process.
I can see that my colleague has emailed you this morning confirming that your claim has been approved, and settlement of this has been sent today.
We apologise for any inconvenience that this has caused.
Kind regards,
Charli
Надежный клиент
2 years ago
Thank you for your prompt response
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MA
Mr Asparagus
Подтверждено Feefo
2 years ago
Что Mr Asparagus сказал(-а) о Cover4Rentals:
Website was easy to use and price was good. The value of this service is only really able to be reviewed if a claim is made. As I didn't need to claim I have no idea what the service would be like...
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JH
Joel Hargreaves
Подтверждено Feefo
London
2 years ago
Что Joel Hargreaves сказал(-а) о Cover4Rentals:
Slow service
Terribly slow service.been waiting for over a month for case to be solved and barely heard a word from c4r!
Charli
Cover4Rentals
1 year ago
Hi Joel,
Thank you for your feedback, I'm sorry to hear that you're unhappy with the claim experience.
We have a new claim system which I understand you had an upload issue with. This matter has been reported to IT.
I can see we received your initial claim submission on the 18th September 2024, however we needed some further documentation. I can see that your claim has now been settled on the 11th October and hope this matter is therefore resolved.
Kind regards,
Charli.
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AL
Alison
Подтверждено Feefo
France
2 years ago
Что Alison сказал(-а) о Cover4Rentals:
Great idea
I haven't had to use your services yet but the fact that I know I'm covered if I have any damage on my hire car is a big relief.
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VB
Vic Bennett
Подтверждено Feefo
Dundee
2 years ago
Что Vic Bennett сказал(-а) о Cover4Rentals:
Easy to apply for the policy.
Thankfully I did not have to use the policy so really difficult to make any comments.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We're Cover4Rentals. We specialise in global car rental excess insurance which could save you up to €200 when you're next at the car rental desk. We can provide cover for people living outside of the UK and pride ourselves on excellent service and our dedicated and knowledgeable customer service team.