Cove insurance customer service was really helpful, I am in Oz working and returned my call, and I have never had a return call from NZ, the other thing was that you were so helpful in making it easy...
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BT
Bruce Talbot
Подтверждено Feefo
6 years ago
Что Bruce Talbot сказал(-а) о Cove Insurance:
Very good, easy to follow. clear and to the point information
1
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Надежный клиент
Подтверждено Feefo
6 years ago
How Good?...So Good!!!
Buying car insurance is a real grudge purchase... but like a good dentist, Cove made the process completely painless... and at a good price. Highly recommend.
4
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Надежный клиент
Подтверждено Feefo
6 years ago
Need to have annual paymemts available
Sonya Whitney
Cove Insurance
6 years ago
We've been blown away at just how popular a request this has been! So we've got the thinking caps on and we're working on an annual payment option as we speak. We will certainly provide all our existing customers first crack at switching their policy to this option so keep an eye on your emails! If you'd like to see what else is on our roadmap take a look here: https://www.coveinsurance.co.nz/about/. Thanks, Sonya.
1
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HW
Hak On Wang
Подтверждено Feefo
6 years ago
Что Hak On Wang сказал(-а) о Cove Insurance:
very easy to fill the form
0
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Надежный клиент
Подтверждено Feefo
6 years ago
Easy to understand of the policy.Manage a good online website service.
1
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Надежный клиент
Подтверждено Feefo
6 years ago
Friendly, knowledgeable service!!
Great price point. Very friendly and personable service over the phone.
1
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CW
Chantelle Wyss
Подтверждено Feefo
Auckland
6 years ago
Что Chantelle Wyss сказал(-а) о Cove Insurance:
Very informative website that gave me all the details I needed pre-purchase. Your online help desk is fantastic! Swift response to obtain my certificate of interest.
1
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HH
Hans van Heemert
Подтверждено Feefo
6 years ago
Что Hans van Heemert сказал(-а) о Cove Insurance:
**** service
They expect you to be without your phone for a week ? What a joke, my phone is required for my job do you offer a replacement phone for this time? No... **** poor service
Sonya Whitney
Cove Insurance
6 years ago
We're really gutted that your experience has not been what you expected from us. We totally get how frustrating it can be to not have your phone and now that you've made us aware of this situation we'd like to get it resolved as quickly as possible for you. Your claims handler will be in touch to work through this with you, in the meantime please don't hesitate to contact us via live chat, email, or phone. Thanks, Sonya - Cove Support.
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Надежный клиент
Подтверждено Feefo
6 years ago
Excellent Choice!
So easy to navigate. Excellent comprehensive cover. Affordable and fair.
We are a bunch of Kiwis who ❤️ insurance.
Insurance should be simple, friendly, and clever.
Our team loves technology and innovation, and anything we can do through the clever use of technology to help our customers manage their insurance excites us!
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are a bunch of Kiwis who ❤️ insurance.
Insurance should be simple, friendly, and clever.
Our team loves technology and innovation, and anything we can do through the clever use of technology to help our customers manage their insurance excites us!