Cousins Furniture больше не является активным клиентом Feefo
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Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
Excellent product, sold in the back of experienced sales team that proved absolutely correct
Paula
Cousins Furniture
8 years ago
Thank you for taking the time to leave us a review. We do appreciate it and we are pleased that you are happy with your product. We hope to see you in store sometime soon.
Дата покупки: 31/01/2018
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
Good product, good service, good price.
Отзывы о товаре
Дата покупки: 06/02/2018
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
Deliver what was ordered instead of incorrect item
Own up to mistakes, apologise and do all in your power to put mistakes right
Don't damage flooring when delivering furniture
Dont treat customers...
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Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that there was an issue with your order. Unfortunately the manufacturer delivered the wrong colour to us, we can only apologise for this as occasionally mistakes are made and this was beyond our control. We did replace the sofa as quickly as possible.
With regard to your damaged flooring, we apologise that the damage occurred. We did send professionals to repair the floor and this was done to a high standard.
Once again, thank you for your feedback and we hope that these issues will not prevent you from shopping with us again in the future.
Дата покупки: 03/02/2018
1
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
Couldn't fault the service we had, we were kept informed all the way, and when we needed the suite earlier than the ordered delivery date the manufacturer's came up trump's and all through this...
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Дата покупки: 28/10/2017
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
The service I received at cousins was friendly and efficient. The Sales people weren’t pushy but let us know they were available if needed. They have so much beautiful furniture I will definitely be...
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Дата покупки: 21/10/2017
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
The sales staff are rude tell lies and treat customers appallingly.
Hannah Nielen-Groen
Cousins Furniture
8 years ago
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received in store and can only apologise for this.
Having looked into your orders the issue seems to have stemmed from both your orders being due to be delivered together and the sofa arriving later than the dining set. The orders were then delivered to you separately.
We are sorry for any convenience this may have caused and hope that this experience will not prevent you from shopping with us again in the future.
Дата покупки: 04/10/2017
2
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TC
Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
very helpful on the telephone when I made my purchase, delivered on time for Christmas,
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Дата покупки: 11/09/2017
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TC
Trusted Customer
Подтверждено Feefo
Manchester
8 years ago
Что Trusted Customer сказал(-а) о Cousins Furniture:
The whole process was easy. No pressure in the showroom, but helpful when required. Only hiccup was supplier issue, which delayed estimated arrival by a few weeks, but not really Cousins fault!...
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Отзывы о товаре
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Дата покупки: 22/09/2017
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Надежный клиент
Подтверждено Feefo
8 years ago
We are very pleased with the furniture and the sales team also the guys who delivered it were very friendly and took great care and were very professional.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
