Отзывы о cottages.com

Response on behalf of the Owner; Thank you for staying with us at the beach hut, I am really sorry that you have had this experience but glad you have brought these issues to my attention, when I was notified about the windows I supplied you with a window key, I am truly sorry that you had issues with the toilet this was broken by the customer who left on the morning of your arrival, I did arrange the plumber to come and resolve the issue asap. Going forward from this all issues have been rectified and I hope you will come and visit again.

Response on behalf of the owner: We always take these reviews seriously, and are glad you had a good time overall. We do agree that it would be nice to have new carpets on the first floor; but they are deep cleaned every season, and are still very serviceable. We spent a large sum on brand-new furnishing and fittings this year (sofas, curtains, linen, rugs, cushions, mattresses, TV, fridge, boiler, WiFi). The carpet is now top of the list. Meanwhile, the darkened stone window surrounds are several hundred years old and never come up ‘as new’ despite annual bleaching. On further checking, the bathroom tiles were perfectly clean, any cobwebs were invisible, and the ‘disintegrating’ curtains were an antique pair - we are rather fond of ‘shabby chic’. We hope you will return one day for some more peace and tranquility