Отзывы о Cooksmill

Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review.

Thank you for your review. We have thousands of lines on the website and not everything is always in stock. However when a product isn't in stock the lead time is clearly displayed on the product page. We apologise for the inconvenience.

Thank you for your review. We are glad to hear you were happy with the delivery and packaging.

Thank you Sarah for your review. We are glad to hear you were happy with the product and the service. We hope we can help you again soon.

Thank you for your review. As we discussed with you via email there was an error regarding the VAT as this order was being sent to Jersey. We offered to send the order at a lower carriage rate to make up for the problem or a refund. You decided to accept the refund therefore we didn't send the order and refunded your purchase.

Thank you Ruth for your review. We are glad to hear you were happy with the service and delivery time.

Thank you for your review. We appreciate all feed back good and bad. We are sorry that DPD let us as well as yourself down on this occasion. Be assured that we will be passing your feedback onto DPD for them to look into the matter. We are sorry for the inconvenience caused.

Thank you Alison for your review. We are delighted to hear your review on the service at Cooksmill. We always strive to provide a good service to all our customers.

Thank you Rich for your review. We appreciate all feedback from customers good or bad. Your order has brought to light a mistake on our system for which we can only apologise. Our purchasing manager has called you to explain and arrange the delivery of your items. Thank you for your patience and understanding.

Thank you for your review. However the item you ordered has a 1-2 week delivery time as per the website. https://www.cooksmill.co.uk/glassware/glass-tableware/duralex-lys-clear-glass-dinner-plate-23-5cm.html