Отзывы о Cooksmill

Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review. We appreciate your comments that the staff you dealt with were polite and your problem was dealt with to your satisfaction. We would like to sincerely apologise for the delay with your order.

Thank you Colin for your review. We are happy to hear you felt the service was 1st class.

Thank you for your review. We are glad to hear you were happy with our range of Churchill crockery and the after service you received. We hope we can help you again soon.

Thank you Elizabeth for your review. We are glad you are happy with the service from Cooksmill.

Thank you for your review. You placed an order for an item which was out of stock on our website. You were informed that the item was coming directly from the manufacturer and the estimated delivery. We could not confirm that you would definitely receive your order before Xmas until we had the items from the manufacturer ourselves however we kept you to do date with the expected delivery dates. You have now received you order before Xmas. We are sorry you feel the service you received on this occasion wasn't up to the standards you expected.

Thank you Tunde for your review. We understand that you are disappointed with the delivery time on this occasion and we would like to apologise. As you were aware on ordering we didn't have sufficient stock of the items you ordered. These items where ordered direct from the manufacturer and lead times where given to yourself in good faith. Unfortunately there have been unexpected delays from the manufacturer for which we can only apologise.

Thank you Dan for your review. We appreciate all customer feedback good and bad. We do take on board comments from our customers and as such as currently in the process of re-configuring our distribution processes. Along with our new website in the new year we are constantly looking at way to improve.

Thank you for your review. Are are glad you were happy with the quick delivery and packaging of your items.

Thank you for your review. We are glad you were happy with the delivery and packaging.

Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. There was a processing error for which we can only sincerely apologise for. You items have been dispatched as soon as we were made aware and we would like to apologise for the delay and inconvenience caused.