Good communication, except for concerning the route description.
Good luggage transfer.
Why make the last day 12 miles...far too long when the terrain is just as hard as previous shorter days.
Cass
Contours Holidays
1 year ago
Thank you for taking the time to write a review! We very much appreciate the feedback, and we're glad to hear you loved the coastline on the Far West of Cornwall walk.
Grading trails is always a tricky business as so much of it's subjective, and we regret our assessment of this route wasn't right for you. We choose overnight stops based on the length and difficulty of the day alongside the availability of accommodation, and the sheer remoteness of this leg of the walk is part of why we've split it as we have for our FWC3 itinerary.
Our FWC4 is probably the better option for anyone reading this and worrying about that long final day, but as there's no suitable overnight town actually on the trail there, it does mandate a taxi transfer, which not everyone will prefer. It's very much a balancing act!
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Cass
Contours Holidays
1 year ago
Thank you for leaving feedback on the Far West of Cornwall. My apologises, I'm doubling up my reply a bit between this review and your comment on our overall service, but we're sorry our grading of this route didn't match your expectations. Those steep steps and the rolling coastal terrain do indeed make a big difference even on days with shorter mileages.
The walk was well organised; accommodation was generally of a high standard; transfers where accommodation was not available on the trail was efficient and flexible. Baggage transfers worked with no...
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Cass
Contours Holidays
1 year ago
That's great to hear! We're proud to have provided a great walk along the Cleveland Way.
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Cass
Contours Holidays
1 year ago
Thank you very much for your detailed review of the Cleveland Way. We're pleased to hear all our arrangements went well and that you enjoyed this spectacular trail.
Everything was well done from accommodation, taxi transfers to itinerary support. Perhaps a map and maybe an app with a downloadable online map might have been helpful.
We had our own map and...
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Cass
Contours Holidays
1 year ago
We're happy to hear you enjoyed your walk along the Pennine Way, but a little alarmed to hear you didn't receive a map - we'd hate to think of anyone out on a trail without one! There should have been a map booklet included with your Cicerone guide for the trail. Was that missing or were you simply happier with the full-sized OS sheets?
I can confirm that we don't offer a dedicated app, but GPX files for our holidays are available for download through the Members Area on our website, and can be used on most major map app platforms.
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Cass
Contours Holidays
1 year ago
Thank you very much for your feedback. We do aim to be the best-value walking holiday provider rather than the absolute cheapest, so that's great to hear. Regarding accommodation, we're glad you enjoyed our choices on the whole. If you'd like to flag up any specific places that needed TLC, we'd love to hear from you via the feedback form in our Members Area. Thanks again for the review!
Дата покупки: 12/02/2025
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Graeme Guthrie
Подтверждено Feefo
Sydney, Australia
1 year ago
Что Graeme Guthrie сказал(-а) о Contours Holidays:
Always excellent organisation, friendly and helpful service and a realistic price. Accommodation excellent. Baggage transfers faultless. We are so happy with Countours that we have just completed our...
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Cass
Contours Holidays
1 year ago
Thanks very much for the review! We hope you enjoy number 11!
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Cass
Contours Holidays
1 year ago
Thanks very much for the review! We hope you enjoy number 11!
Very helpful during planning, so much so that I never had to call them during the whole 19 day experience.
Cass
Contours Holidays
1 year ago
We're proud to have been so helpful and thorough! Thanks very much for leaving a review.
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Cass
Contours Holidays
1 year ago
Thanks very much for taking the time to rate and review the Coast to Coast Walk. I'm sure prospective walkers will appreciate that bit of extra info, too!
Thanks for the bookings and the baggage pick-ups. Obviously there aren't many hotels/pubs/B&Bs en route, but mostly, the ones you chose were acceptable. There were some blips - one day turned into...
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Cass
Contours Holidays
1 year ago
Thanks very much for your thorough feedback - we're glad you enjoyed the Coleridge Way on the whole! We're sorry to hear about that long, long detour, and we'd be very appreciative if you could give us a little more information about the unclear section of the notes via the feedback form in our Members Area so we can look into it. Thanks again for leaving a review!
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Cass
Contours Holidays
1 year ago
Thanks very much for your feedback on the trail, especially the practical details, which I'm sure prospective walkers will appreciate. We're glad you enjoyed your holiday.
Дата покупки: 24/01/2025
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BA
Barry Anderson
Подтверждено Feefo
Lakeville
1 year ago
Что Barry Anderson сказал(-а) о Contours Holidays:
Same as review for linked Three Passes Lake District itinerary.
The luggage pickup time of 8:30 due to Sherpa Van transport is a little inconvenient compared to the standard 9:00 because...
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Cass
Contours Holidays
1 year ago
We apologise for that inconvenient timing and we hope the extra weight wasn't too irritating. It's good to hear you enjoyed the Herriot Way overall! Thanks for leaving a review.
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Cass
Contours Holidays
1 year ago
We're glad to hear that! Thanks for reviewing the Herriot Way.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Contours Holidays specialises in organising and delivering unforgettable adventures across the UK countryside. We support walkers and trail runners of all ages and abilities in discovering the very best rural trails in England, Scotland and Wales, utilising our expert knowledge and offering an unrivalled range of self-guided tours to choose from and customise.