Отзывы о Colapz

Sorry for the delay in sending your order. We started to dispatch NEC orders from the 1st March and hope to complete most of them this week. We literally had 100's of orders and also we moved to a new warehouse, so it is taking them slightly longer than normal. We appreciate your patience and apologise for any inconvenience caused.

Hi Graham, I just called you to explain that when you ordered on the 24th of February and we did provide a notification at the top of every page on our website stating that any orders placed after the 18th of February would be dispatched from the 1st of March. We recently moved to a new warehouse, hence the delay. I have advised the warehouse to get your order dispatched today. I am really sorry for any inconvenience caused. David

I just called you to explain that when you ordered on the 22nd of February, we did provide a notification at the top of every page on our website stating that any orders placed after the 18th of February would be dispatched on the 1st of March. We recently moved to a new warehouse, hence the delay. I am really sorry for any inconvenience caused.

I can see you ordered at 1.14pm on the 18th Feb, but our cut-off time for orders to be dispatched the same day is 12 noon. This is mentioned in our shipping terms on the website. We also provided a notification on the top of every page on our website that any orders placed after the 18th Feb would be dispatched on the 1st of March. I am really sorry for any inconvenience caused, and I am very happy to have a chat on the phone to discuss if it helps?

We really appreciate the feedback and apologise for any inconvenience caused as we move our stock to a new warehouse.