no problems - order delivered promptly and correct
Дата покупки: 05/12/2020
0
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LA
Lorraine Ash
Подтверждено Feefo
5 years ago
Что Lorraine Ash сказал(-а) о Coals2U:
Your driver was excellent, he stacked coal bags neatly at side of house.
Also, as we live in a narrow lane it's very awkward, but he managed very well.
Fantastic service, although it was slightly delayed we were amazed that the delivery man knew exactly where to store it for us as the bags are quite heavy
Отзывы о товаре
Дата покупки: 27/11/2020
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HA
Hugh Archer
Подтверждено Feefo
5 years ago
Что Hugh Archer сказал(-а) о Coals2U:
goods came and went without us seeing anyone which was nice as one of us is vulnerable - great service
I find the website quite frustrating to navigate, and I don't like the fact the headline prices often turn out to be only available if you buy enough fuel for a small power station. Also...
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emma.mellor@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback. Please accept our apologies regarding the issues you have encountered on this order.Our websites are based on delivery postcodes and bag sizes available at each depot. Therefore when you first log onto a product a based on price will be displayed until a bag size is selected. In regards the the minimum order, this is set by the Company and when you order £50 or more this then entitles the customers to free shipping. You can be all means order less but a shipping charge will be added to the order.
We have been quoting between 7-10 working days for all our deliveries due to the high influx of orders through out the Winter months. Looking at this order I can see that it was delivered on the 5th working day which is within the delivery lead time.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
