Oh dear you are brave to ask. We never know when ordering when delivery will be. Website may say plenty of stock then delivery is delayed by maybe a week due to shortage of stock. Depot at Donnington...
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emma.mellor@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback. Please accept our apologies regarding the issues encountered on this order. We have been quoting within 7-10 working days for all our deliveries due to the high influx of orders through out the Winter months. Looking at this order I can see that it was delivered on the 8th working day which is within the delivery lead time.Unfortunately, as with all delivery companies, our hands are tied with illness that are COVID related or not. We do have a system in place that if any orders have/will be affected that these customers are contacted and advised.
Coals always get delivered, but committed deadlines are always missed
emma.mellor@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback. Please accept our apologies regarding the issues encountered on this order. We have been quoting within 7-10 working days for all our deliveries due to the high influx of orders through out the Winter months. Looking at this order I can see that it was delivered on the 5th working day which is within the delivery lead time.
The coal was delivered in 25kg sacks and not 50kg open sacks as ordered. The delivery man put 7 in a pile in my bunker and dumped the rest outside. They would have fitted in if he had bothered to...
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servicedeliveryteam@cplindustries.co.uk
Coals2U
5 years ago
Thank you for your feedback, unfortunately the depot only deliver in 25kg bags, I will feedback to our Marketing department
Quick delivery, despite the nearness to Christmas. Delivery staff were very pleasant and helpful. I am very positive about every aspect of the service.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Homefire Group Ltd's network of depots combines the backing of a national company with the friendly, hands-on service that only a local depot can provide.
