Отзывы о Chums

Thank you for your feedback. We’re sorry to hear the item was the wrong size. Returns details are included on the invoice, and our team is always happy to help—please contact us at enquiries@chums.co.uk if you need any assistance.

Thank you for your feedback. We’re pleased to hear that you liked the trousers overall, but we’re very sorry to learn about the issue with the tie loop and the inconvenience this caused. We’re also disappointed to hear that you did not receive a response from our customer service team, as this is not the level of service we aim to provide. We can confirm that we have no record of receiving an email from your address at enquiries@chums.co.uk, and we apologise for any confusion this may have caused. We’re glad you were able to resolve the issue yourself, and we truly appreciate you taking the time to share your experience. Your comments will be shared with the relevant teams to help improve both our product quality checks and communication. We apologise again for the disappointment caused.