Thank you for your feedback. We're sorry to hear that the waistband was too rigid and uncomfortable for you. We understand how important comfort is, and we’ll share your comments with our team to help improve future designs.
Poor quality boxers, delivery ok and recieved in time accepted
Helen
Chums
5 days ago
Thank you for your feedback, and we’re sorry to hear that you found the quality of the boxers disappointing.
We understand how important comfort and durability are, particularly with the waistband, so it’s concerning to hear that the elastic did not meet your expectations. Your comments will be shared with our product team for review.
We’re pleased to hear your delivery experience was satisfactory, but we do apologise that the product itself fell short.
Отзывы о товаре
Helen
Chums
5 days ago
Thank you for your feedback, and we’re sorry to hear about your experience.
It’s disappointing to hear that the waistband elasticity has not held up, as we understand how important this is for comfort and fit. Whilst we’re pleased that you found the cotton material to be of a good standard, it’s clear the overall quality has not met your expectations.
Your comments will be shared with our product team for review, as feedback like this helps us improve our products.
If you’d like any assistance, please don’t hesitate to contact us at enquiries@chums.co.uk.
Items despatched promptly and easy to instigate a return. Good email communication re delivery and then subsequent return of items. Just waiting for my refund to appear in my bank account.
Отзывы о товаре
Helen
Chums
5 days ago
Thank you for your feedback, and we’re sorry to hear that the bra wasn’t quite right for you.
We understand how important both support and comfort are, so it’s disappointing to hear that you didn’t find it supportive enough and that the fastening caused some discomfort. Your comments will be shared with our product team, as this is valuable feedback for improving both design and materials.
The item I ordered was delivered promptly by a very friendly courier.
No problems with delivery or ordering. This part of the service with Chums is very good. However some of their products are not...
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Отзывы о товаре
Helen
Chums
5 days ago
Thank you for your feedback, and we’re sorry to hear about your experience.
We’re pleased to hear that you found the trainers light and comfortable to wear, but it’s disappointing to learn that they have not lasted as expected. Issues such as holes appearing and stitching coming undone after a relatively short period of use are not what we would expect.
Your comments regarding the toe area will be shared with our product team, as this is helpful feedback and highlights where improvements may be needed.
If you’d like us to look into this further, please don’t hesitate to contact us at enquiries@chums.co.uk, and we’ll be happy to assist.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.