I took delivery of this order on the 5th September. I had ordered a pair of pillow cases and only one was delivered. I had ordered a pedestal mat and a bath mat was delivered. I returned the bath mat...
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Chums
Chums
13 years ago
Good Afternoon, we are sorry to hear of the problems you have encountered, i have emailed you personally as we dont have a contact telephone number for you, hopefully this will explain the reasons behind the issues encountered, thank you for taking the time to feed this back to us.
Service is poor I returned the said item but have not been refunded
Chums
Chums
13 years ago
Sorry to hear you feel the service is poor. I have looked into your account and can see a refund was issued on the 11.09 this has gone back on to your card.
We would appreciate it if you could e-mail us on enquiries@chums.co.uk to elaborate more on the product you have received in order for us to investigate this further. Thanks
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.