I ordered the curtains and was supposed to get free tiebacks which i did not get, but i am happy with the curtains.
Chums
Chums
13 years ago
I have looked into this and we do offer tie backs but they are an additional charge. If you wish to order these please e-mail us on enquires@chums.co.uk and we will call you. Thanks .
Internet order form stated 7 days standard delivery. I ordered on 6-9-2013 items arrived 17-9-2013.
Chums
Chums
13 years ago
We are very sorry to hear that the service and the product on this occasion were not satisfactory. We have checked our records and it shows that your refund has been processed. We can only apologise that the trousers were not suitable. This is not a representitive of Chums normal standard of service and we hope this will not deter you from ordeing from us again. Kind regards
I can only apologise the item has scratches on, if this has not been used you may return this to us and we will be happy to exchange this for you. This is not our usual standard as all goods are checked before dispatch. Sorry if we failed on this occasion.
Sorry but the shoes were too small all round.
so they are on there way back to you.
Chums
Chums
13 years ago
Sorry this style of shoe wasnt suitable for you. We can see that we have received the parcel back safely, have processed your exchange for a wider fitting style shoe in the colour you were looking for. We do hope these are a perfect fit. Kind regards
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.