I am very happy with the service I have had from CHUMS
Chums
Chums
12 years ago
Thank you for taking the time to leave feedback. Sorry to hear the straps are not long enough our shoes are made to specific measurements. I have personally spoke to our Buyers who has taken this on board and will try to improve this for next season. Thanks
ordering system could be better, offer shown on main but then one has to search
Chums
Chums
12 years ago
Sorry to hear you find our ordering system difficult. Please email us on enquires@chums.co.uk and we can advise of easier ways to find certain products. Thanks
Information about an item being in stock incorrect,substituting an item without consulting the customer bad practice. saying it,s for the customers benefit rubbish.
Chums
Chums
12 years ago
I can only apologise the substituted item was not suitable. We can request that it is marked on your account that you don't require any substitutes if an item is out of stock. You can do this by emailing enquiries@chums.co.uk. Hope this helps. Thanks
You do not listen to customer feedback. I have asked why after many years, you have ceased to send me offers on-line. I have made comments such as belt loops on trousers are too small to readily...
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Chums
Chums
12 years ago
Oh dear, we are very sorry to hear of the problems you have encountered, we have emailed you personally asking you to contact us as we have no contact telephone number for you. We will then be able to get to the bottom of the issues you have brought to our attention.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.