delivery good. Sadly had to return item via a collection point and this also worked well with my refund promptly returned.
Chums
Chums
11 years ago
We are very disappointed to hear the goods you purchased were no good for you. We try to cater for many sizes, as our sizings do come up quite generous.
However, I am happy to read the service you received from us was good. We try to keep up a high standard of service to our customers to make sure they are happy and confident with purchasing from our company.
We hope this does not stop you from ordering with us in the future and we thank you for taking your time to leave feedback.
They took the order and it never showed up no stock
Chums
Chums
11 years ago
I am sorry to hear you placed an order with us but never received the goods.
I can see your order went through to being picked in our warehouse, which was when we were aware of there being no stock.
I do apologise about this, our website will advise if we do not have stock in goods before customers place an order.
Your order seems to have gone through when we thought there was more stock than in the warehouse.
I apologise again about this as this is not our usual standard of service. I hope this does stop you ordering with us in the future.
Great! We thank you so much for you feedback and we are so pleased to see you have rated our service and products as excellent.
We hope you continue to deal with us in the future.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.