Отзывы о Chums

We are very sorry that the product that you purchased did not fit you as well as you had expected. We have a very robust quality control process that all of our garments go through, but unfortunately it seems like the product that you received was one of the very few that slipped through the net. Please let us know if we can help in any other way. Returns are free, so if you have not already done so then please send the item back and we will give you a full refund or exchange.

I have checked the account and it is set up in your name. We have no record of your fathers name, which is why the orders have been sent out against the name of the account holder. If you father is the customer, I can change the account in to his name. We can not have two names listed against one account, for security reasons. Please let me know how you would like to proceed.