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Отзывы о CHU Underwriting Agencies

Просмотр всех 1,679 отзывов

Надежный клиент

Подтверждено Feefo

4 years ago

When first purchasing this policy it was explained well so knew what was covered.

Rachelle

CHU Underwriting Agencies

4 years ago

We are so glad that the process was easy to follow and seamless. Thank you for your feedback.

BODY CORPORATE FOR DORINDA LANE

Подтверждено Feefo

4 years ago

Что BODY CORPORATE FOR DORINDA LANE сказал(-а) о CHU Underwriting Agencies:

very happy

yes I would

Rachelle

CHU Underwriting Agencies

4 years ago

Wonderful feedback, thank you.

DR. MICHAEL TAN

Подтверждено Feefo

4 years ago

Что DR. MICHAEL TAN сказал(-а) о CHU Underwriting Agencies:

Very simple and efficient service. The online payment system also worked seamlessly

Rachelle

CHU Underwriting Agencies

4 years ago

Hi Michael, we truly appreciate you taking the time to let us know this feedback. Please reach out if you need anything else in the future.

Надежный клиент

Подтверждено Feefo

4 years ago

Helpful advice and good service

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you!

Body Corporate for Gleneagle Community Title Scheme 7011

Подтверждено Feefo

4 years ago

Что Body Corporate for Gleneagle Community Title Scheme 7011 сказал(-а) о CHU Underwriting Agencies:

We are happy with all.

Rachelle

CHU Underwriting Agencies

4 years ago

This is great feedback, thank you.

Надежный клиент

Подтверждено Feefo

4 years ago

Very efficient in all aspects of Landlord Insurance from general inquiries to claims

Rachelle

CHU Underwriting Agencies

4 years ago

We are so glad to hear about your seamless end to end experience.

Rob

Подтверждено Feefo

4 years ago

Что Rob сказал(-а) о CHU Underwriting Agencies:

In a few words - responsive and understanding.

I almost gave 5 stars. I am a long term customer and have noticed a significant improvement in customer service, particularly in renewing landlord insurance. As your records show i have 3 properties...

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Rachelle

CHU Underwriting Agencies

4 years ago

Thank you for your feedback Rob, this is wonderful news. We will pass it on to our customer service team who are always striving to give the best possible service to our customers.

Rob

4 years ago

No new comments are required in this circumstance. As i have said - keep up the good work. Rob

Надежный клиент

Подтверждено Feefo

4 years ago

Helpful and courteous service

Vicky, who looked after my enquiry, was extremely helpful and courteous and provided an easy solution. All done quickly and efficiently.

Rachelle

CHU Underwriting Agencies

4 years ago

Thank you! We will pass this feedback on to Vicky and her team.

Надежный клиент

Подтверждено Feefo

4 years ago

Poor communication and action.

They should move more quickly, I was transferred from one person to another, it's very difficult to get through to someone if they don't listen. I made an appointment to speak to someone and when I...

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Vicki

CHU Underwriting Agencies

4 years ago

Hi We are sorry that your recent experience with CHU didn’t match your expectations. We would love to speak to you to find out more so that we can deliver a better experience next time. We would appreciate if you could email your contact details and preferred contact times to feedback@chu.com.au Thank you for your review. Regards Vicki

Надежный клиент

Подтверждено Feefo

4 years ago

Unwarranted Increase in Premium

Generally all ok, except the very high percentage hike in the premium.

Vicki

CHU Underwriting Agencies

4 years ago

Hi Multiple factors are taken into consideration when premiums are increased. Without having the policy details I'm unable to provide anything more specific which could have impacted the premium. If you could email: sales@chu.com.au marked to my attention with the plan number, policy number of full address, I can review further.Regards Vicki

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