Great customer relations skills, very professional!!! Highly recommended
Дата покупки: 04/02/2025
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Подтверждено Feefo
1 year ago
Amazing Service. Chris has helped us to secure loans on two separate occasions and has been fantastic both times. Always great communication and really helpful. Best in the business thanks Chris!
Would just like to say a big thank you
To Chris Morgan at Chaseblue loans
He did a great job helping us through the mortgage process! There were a few challenges along the way, however everything...
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Дата покупки: 28/01/2025
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Подтверждено Feefo
1 year ago
My broker Nicholas worked resiliently to help me with consolidating my loans which were now giving me sleepless nights. At a time that I had given up hope, he managed to secure a good deal for me. It...
Sincere thank you to Ben Hawken at Chaseblue loans for his exceptional professionalism and dedication throughout the application process. Your
His clear communication and regular updates made what...
Quote and real rates had difference. Demanded such documents which were irrelevant for the loan. Time period of loan offer was very short. I had to took the loan before my required date. Which cost...
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Charlotte Lewis
Chaseblue Loans
1 year ago
We rarely reply to reviews but seeing as we work so hard as a business to get good reviews I was disappointed to read this and wanted to address it in the interests of clarity and fairness. As you can see from almost every other review, we work hard and honestly to help our clients.
Now your case was what is called a "Package only" case, this is not something we do often, which means we, Chaseblue Loans, had no direct contact with you the client, you dealt with a mortgage broker who in turn used us to "package" your documents.
To address your issues one by one:
1. Quote and real rates had difference - We give indicative quotes to your broker based on a set of circumstances he gave us, if the situation is then different, the rate will of course change, this is beyond our control as we are just working off information given to us by a third party.
2. Demanded such documents which were irrelevant for the loan - We would only request documents that ARE necessary for the lenders to review your application, anything else should be taken up with your advising broker.
3. Time period of loan offer was very short. I had to took the loan before my required date. Which cost me extra - This is down to the lender, not Chaseblue, we cant control how long lenders offers are valid for unfortunately, you also dont have to draw the money down, thats your decision.
4. They paid my credit card bill which I paid already from the loan amount. Which I gave them proof already - The lender issues and up to date consolidation form with the mortgage offer, this is to avoid errors like this. You would have signed this form to confirm it was correct, had your broker informed us of any changes we would have relayed them to the lender on your behalf.
5. I paid nearly 5k in charges which they added to my bill. Which I would like to pay upfront to avoid interest. Very expensive second charge - Second charge fees are more expensive than first charges, this is due to higher processing costs, costs of valuations and complexities, however we give all of our clients the option to pay fees up front. Again, this is something you should have taken up with the broker that gave you the mortgage advice, this wasnt Chaseblue as it was a package only case.
I was lucky enough to have Christopher Morgan help with finding the best offer for consolidating my second and third mortgage. He was speedy, helpful and funny and made the entire process so easy and...
Words are not enough to express our deepest gratitude to our Chased Blue Loan Mortgage Specialist - MS LINDA WATKINS who have helped us in ou debt consolidation pofessionally and effectively. She...
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Дата покупки: 20/12/2024
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Подтверждено Feefo
1 year ago
The service we received was first class from start to finish, Mrs Watkins went that extra mile to get us the best deal possible.
Amazing service, very personal and tailored. Cannot recommend ChaseBlue Loans enough - especially Chris Bean who was fantastic the whole way. Life happened and you helped get us out of a situation...
Chaseblue Loans brings to the market professional expertise, transparency and exacting standards. We are committed to providing our clients and introducers direct unrivalled levels of accountability, reliability and service.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Chaseblue Loans brings to the market professional expertise, transparency and exacting standards. We are committed to providing our clients and introducers direct unrivalled levels of accountability, reliability and service.