Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о CHAS

Просмотр всех 3,540 отзывов

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Quick & easy process thank you

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

CHAS Assessors do not all follow the same standards

This was a renew we have had CHAS circa 6 years so it should have been easier. This assessor was unreasonable and did not take into consideration any factors about the business, it’s size and it’s...

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Emma

CHAS

8 years ago

I'm sorry that you had a bad experience with the assessor for this company. We take the quality of our assessments very seriously, and this has been looked into by the management team here. We are happy to help if any problems occur in the future. Please feel free to contact us. Kind regards, Emma

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Good accreditation service

Good accreditation system which actually demands evidence of good practice rather than simply checking management systems. The web site is rather clunky to upload evidence and for this reason they...

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Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Very easy to navigate the portal

Excellent service, so quick!

Trusted Customer

sheffield

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Easy to complete on-line response within 7 days

Надежный клиент

8 years ago

Helpful and Friendly

I always find the staff very helpful and friendly so you don't mind asking questions.

Emma

CHAS

8 years ago

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

could be quicker response

Chiquita

CHAS

8 years ago

Thank you for taking the time out in speaking with me today, again we would like to apologise that you found our renewal process strenuous. We always aim to provide quick response times and can assure you that we will do our best to make your process is a lot smoother next year.

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Straightforward & no issues.

Relatively straightforward process & quick turn around on both the application & re-submission.

Trusted Customer

Sunderland

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Completion of a successful Chas thanks to effective support.

This was the first time I had completed CHAS and was impressed with the contact, prompts and support. The online application is easy to complete. I was contacted by a senior member of staff to check...

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Emma

CHAS

8 years ago

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о CHAS:

Delays in processing payment were frustrating

There was a delay in processing the payment of around 10 days. This resulted in a delay in starting the renewal process which was frustrating and difficult to resolve.

Chiquita

CHAS

8 years ago

We would like to sincerely apologise for the delay in processing your payment, we are currently improving our online portal so errors like this do not occur. If you encounter this situation again please contact us and we will do everything we can to help you as we do take payment over the phone which customers find much easier. I hope I have answered your query as best I can and that you have a better experience next time.

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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