Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Celebrity Cruises | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 9,518 отзывов

Надежный клиент

11 years ago

Pricing invoices complicated with 3-2-1 offer. Still being charged for on board spend according to…

Pricing invoices complicated with 3-2-1 offer. Still being charged for on board spend according to latest bill.

Надежный клиент

11 years ago

Having thoroughly enjoyed our first Celebrity cruise. We are really looking forward to our next…

Having thoroughly enjoyed our first Celebrity cruise. We are really looking forward to our next one in July. Due to difficulty navigating the new web site, I seemed unable to pay the balance on line....

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Надежный клиент

11 years ago

Easy to deal with. Informative and friendly.

Надежный клиент

11 years ago

The first day boarding and evening meal seating arrangements were chaotic it seemed as though…

The first day boarding and evening meal seating arrangements were chaotic it seemed as though there were not enough waiting staff even though they did their best to cope. Had to wait far too long for...

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Надежный клиент

11 years ago

Took over 2 weeks and constant calls from myself to get a group quote, not…

Took over 2 weeks and constant calls from myself to get a group quote, not a good service

Надежный клиент

11 years ago

Great service, great entertainment and great food. The most relaxing holiday I can remember.

Надежный клиент

11 years ago

Excellent raise. Staff were attentive. Cleanliness was excellent which is a must for me.

Надежный клиент

11 years ago

I had to cancel my trip on the actual day it was due to leave the…

I had to cancel my trip on the actual day it was due to leave the UK due to the sad passing of my partners father. While the individual who I spoke with managed the call empathetically it is grossly...

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Celebrity Cruises

11 years ago

Thank you for your feedback. I'm very sorry that this survey was sent to you following the cancellation of your cruise. I do appreciate that this caused you unneccessary upset. Please be assured that following your feedback, we will review whether there is a way for us to stop certain surveys from being sent out. Apologies again, Kind regards, Lois Charters Celebrity Cruises

Надежный клиент

11 years ago

Brilliant cruise ship, excellent facilities and the food is fantastic. Have done 2 cruises on…

Brilliant cruise ship, excellent facilities and the food is fantastic. Have done 2 cruises on Celebrity Eclipse now and wouldn't hesitate to do another one.

Надежный клиент

11 years ago

I have recieved excellent service from the start of booking my Cruise with Celebrity, Razia my…

I have recieved excellent service from the start of booking my Cruise with Celebrity, Razia my Cruise sepcialist was very professional and extremely helpfull through the months running upto the...

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

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