Cheap insurance but didn't get an email to download documents, only a text which looked dodgy and I couldn't confirm it. No way to ask them for an email link or at least customer service is so hidden...
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Social Media Team
Cedar Tree Insurance
1 month ago
Thank you for your review.
Please note that 3 minutes after you purchased the policy, we have emailed you the link to access your policy documents, to your registered email address. These emails possibly were redirected to your spam folder by your email provider, we can see, though, that you received the "Download documents" reminder and this email was viewed.
Our contact details are clearly posted on our website: https://www.cedartreeinsurance.com/contact-information.php and you could have contacted us via email; or via the phone or live chat during our working hours.
You may also consider downloading our free Cedar Tree TravelMate App, it allows you to access all your travel insurance policies in one place. You will be able to make a claim, buy a new policy and access your customer zone to make changes to an existing policy. If you have joined our loyalty club, you will also be able to access all your benefits and rewards via the app.
You can download our from our webapage: https://www.cedartreeinsurance.com/app.php
Дата покупки: 23/04/2026
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MW
Mark Webber
Подтверждено Feefo
GBR
1 month ago
Что Mark Webber сказал(-а) о Cedar Tree Insurance:
Very quick and efficient with no extra add ons will recommend to anyone who I know
For the pass 3 years we have always took our our family travel insurance with CedarTree . I have always found them to be helpful and everything we have needed in a travel insurance.
This year again...
Good value for money. We have various medical conditions but the screening questions are easy to navigate. We have had insurance cover with Cedar for many years and would recommend their quality of...
We switched to Cedar Tree Insurance because they cover medical issues and they actually answer the phone or live chat. You get to speak to a helpful human.
Social Media Team
Cedar Tree Insurance
1 month ago
Thank you for reviewing our services, we’ll pass your feedback onto the agent to let them know you are happy with the service they provided!
I also wanted to thank you on behalf of CedarTree for taking the time out of your day to leave feedback. Feedback from customers such as you is what allows our team to improve and provide the best possible service to our customers.
As part of our mission to make sure we provide the best value and service to our customers we invest heavily in our loyalty club to provide extra benefits to our customers and I wanted to take this time to remind you what is available to you. Our club is about rewarding those who purchase from us, it’s totally free to you and doesn’t expire, so you are free to use the benefits regardless if you purchase again from us. The benefits include:
Discounts on over 400 U.K. brands (including big names such as Samsung, Curry’s, Cineworld, Odeon, Waitrose, Sainsbury’s, Tesco etc.).
Free to enter monthly prize draws, including prizes from a free coffee at Costa to a free holiday for a family.
Up to 20% off any insurance you take directly from us.
You can access the club athttps://www.cedartreeinsurance.com/club/
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Cedar Tree is a premium online insurance specialist. We aim to provide our customers with the highest-quality travel and car hire access insurance products. Our products have been created based on what people need most, and with over 10 million insured, we know we can tailor a policy to exactly what you and your loved ones need so you have peace of mind whilst travelling....