Отзывы о Caunce O’Hara

Hi,

I have tried to contact you to resolve your issue and left a voicemail with my contact number. 

On purchasing policies with us, our automatic renewal procedure is clearly explained in our Terms of Business. We are happy to turn this feature off if a client requests this and this would notify us to contact the client a week before the renewal date to see how they wish to proceed. 

I have turned the automatic renewal feature off for your file and we will contact you before your renewal date. 

If you wish to discuss this further please contact me on 03333 211 403.

Lucy 

Schemes Account Handler

Hi,

Please accept our apologies for this as we wouldn't expect this many emails to be sent asking for feedback, I will look into this further from our end. I believe there is an opt-out button on the email.

Stevie

Schemes Account Handler

Hi Alison,

Thank you for your review. Pleased to hear you are happy with the customer service you have experienced from us here at Caunce O'Hara, we always aim to provide the highest standard of service possible to ensure our customers are happy.

Stevie

Schemes Account Handler

Hi Simon,

Thank you for taking the time to leave a review. We are glad you are happy with the automatic renewal process.

Lucy

Schemes Account Handler

Hi Marc,

Pleased to hear you find our renewal process slick and easy and always experience good customer service when dealing with us. In the unfortunate event of a claim we have an internal claims department here at Caunce O'Hara so you would just need to contact us. Thank you for your review.

Stevie

Schemes Account Handler