Отзывы о Caterkwik

Thank you very much. Appreciate your business and appreciate the 5 stars. 

Thanks for the 5 star review. We'll keep working hard and next time we hope we can elevate good service to great service.   

Thank you for the wonderful comments regarding our service it's a huge focus of ours and we are always aiming to improve where we can. 

With regards to the comments on the G3101 itself,  I passed on the comments to Falcon themselves and they have sent over some helpful information on how to keep the unit clean and some of the features this oven has over some of its competitors I will forward this information on to you and hope it helps.  

Sincerely Jamie,

Brand Manager

Many thanks for the feedback. Following investigation we apologise that the gas hose was sent separately. We stock this products but the availability at the time of your order meant that the hose & fryplate would be despatched separately - we did discuss this with you at the time of the order.  

Regarding the castors, we do offer to swap the legs for castors but this must be specified prior to despatch. We make this clear on our website. Please be assured that this would be a quick and trouble free operation for any qualified installation engineer. The castors were despatched inside the oven and we are genuinely unable to understand how they were extracted from your oven during delivery. We have of course refunded the castors now you no longer require them.

I understand the Falcon fryplate has been delivered.