Thank you for taking the time to leave your feedback.
Please be assured that we check our prices on a daily basis, to ensure we give best value for money to our customers. To help save money, make sure you sign up to our mailing list, as we regularly post special offers and promotions to our customers, to give the maximum savings.
Kind regards
Geri
CartridgeMonkey Customer Care Team
Ordered the magenta ink cartridge but received a black one, emailed you 2 days ago about getting the correct one sent out and I still haven't heard from you
CartridgeMonkey.com
CartridgeMonkey.com
12 years ago
Thank you for taking the time to speak with me this morning regarding the feedback you left us.
I was very sorry to hear that you had received an incorrect item from us. I am glad that this matter has already been resolved for you and that you now have the correct cartridge.
As explained during our telephone call, there appears to have been a technical issue with your email, as it has not been allocated in our email software. Thank you for making us aware of this, as I will be able to raise the issue with our email provider.
I am pleased to hear that the matter has been resolved for you; and that you were happy with the follow up care you received from CartridgeMonkey.
I was a pleasure speaking with you today.
Have a good day.
Kind regards
Geri
CartridgeMonkey Customer Care Team
Great service, easy to use website.
Delivery service you use needs to be better, this isn't your fault, but they wouldn't leave my parcel with neighbour
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.