Good afternoon,
Thank you for your feedback. We are very sorry for the disappointment you experienced. Your local seating assessor, Stuart, has taken care of the issue with the seat cushion, making sure that your concerns about comfort were taken care of. Should you have any additional comments or concerns, please get in touch with us at 01626 836 440 or email info@careflex.co.uk.
Kind regards, The CareFlex Team