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Отзывы о Caminos by Casas Cantabricas

Просмотр всех 352 отзывов

Надежный клиент

Подтверждено Feefo

3 years ago

Efficient Service

Andy was very friendly and efficient. I did like the hotel choices very much but unfortunately two of the three hotels were spoiled by very noisy adjacent building work. After informing Andy, he...

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Andy

Caminos by Casas Cantabricas

3 years ago

Many thanks for your feedback. We're truly sorry your trip was affected by neighbouring building works at two of your locations this summer but were very happy to be able to offer the upgraded hotel at the second location and are delighted to hear that it went well - and gave you a peaceful end to your Portuguese adventure!

Thomas David & Debra Shipley

Подтверждено Feefo

3 years ago

Что Thomas David & Debra Shipley сказал(-а) о Caminos by Casas Cantabricas:

Excellent organisation, good choice of Hotels.

Extremely well organised and professional but with a personal touch. We would use them again.

Andy

Caminos by Casas Cantabricas

3 years ago

Thanks for that wonderful feedback - it was lovely working with you and we'd love to hear from you again sometime in the future!

Надежный клиент

Подтверждено Feefo

3 years ago

Faultless advice and service on a very personal basis

Right from the ‘get go’ Casa Cantabricas listened to what we wanted, tailor made our holiday and delivered without fault at a fair price.

Andy

Caminos by Casas Cantabricas

3 years ago

Thanks so much - that's wonderful to hear!

David Taylor

Подтверждено Feefo

3 years ago

Что David Taylor сказал(-а) о Caminos by Casas Cantabricas:

Very good

Planning was very good. And all the information was excellent. Hotels were mostly good, just one or two niggles . Ie some did not have a restaurant. Some charged a lot to park your car which I...

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Andy

Caminos by Casas Cantabricas

3 years ago

Many thanks for your feedback, we're pleased to hear it went so well overall. Regarding the niggles, unfortunately it's quite standard to charge for parking in city locations in Spain and Portugal, we do try to point this out in the hotel descriptions and in your initial quote but we are sorry if this wasn't clear. Regarding restaurants, whilst we don't restrict our selection to only include hotels with restaurants, we always ensure that there is a good selection within walking distance where the hotel doesn't offer the service - we hope you weren't overly inconvenienced.

David Sallis

Подтверждено Feefo

3 years ago

Что David Sallis сказал(-а) о Caminos by Casas Cantabricas:

Some of the directions to hotels were difficult to follow

Overall the itinerary was good and all the hotels were very good.

Andy

Caminos by Casas Cantabricas

3 years ago

Thanks for the feedback David, we're so pleased to hear that the holiday went well and that you liked all the hotels. Regarding the directions we're sorry if you found some of them hard to follow and will contact you directly (hope you don't mind) to investígate further and make any necessary improvements. Glad it didn't spoil your overall enjoyment!

David Sallis

3 years ago

Hi Andy. Basically all the hotels were good. In particular the hotels in Leon, Lugo and Santiago de Compostela were very good. Good locations, staff and breakfast all good. Directions to Hotel Altair (in Santiago) were confusing. It would have been easier to turn right into Rue dos Loureiros (by the Carmelitas Descalzas) which takes you straight to hotel. We finished up driving into a restricted area by mistake, hopefully I wont get fined! In Leon we only saw 1 purple sign to San Isidoro and that was in the outskirts of the town. Also the entrance to the square was not obvious as there were signs saying 'authorized vehicles only' no mention of access for hotel guests. In Oviedo we found the Calle Mendizabal but there was a no entry sign so had to drive , park up and walk. Actually it was OK to turn in as a hotel guest but I didn't see that until we had driven past! Apart from that everything was fine. Thanks **** Sallis.

Andy

Caminos by Casas Cantabricas

3 years ago

Thanks David, it's quite possible they've changed the one-way systems or local signposting in León and Santiago - we'll check that out as soon as possible (a colleague is visiting León this week) - so many thanks for pointing those out. We've added a note to the Oviedo instruction to point out that it's OK to enter Calle Mendizabal. Being in the old-town does complicate the arrival at some of these hotels but we hope you agree that it's worth it!

Roy and Penny Adair

Подтверждено Feefo

3 years ago

Что Roy and Penny Adair сказал(-а) о Caminos by Casas Cantabricas:

Excellent service from Casas and brilliant choice of hotels.

The service from Andy was excellent. This is our second trip with Casas and we would highly recommend. Each hotel we stayed in had the character we asked for, and the quality was excellent. The app...

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Andy

Caminos by Casas Cantabricas

3 years ago

Thanks Penny and Roy - that's a joy to hear! Just reviewing your particular route - 2 castles, 2 palaces a vineyard and a manor house we can see what you mean about 'character'. Delighted to hear that it all worked out so well!

Надежный клиент

Подтверждено Feefo

3 years ago

5 stars is not enough, this company is excellent.

The tour was extremely well designed with a good balance between driving and city sites. The Vamoos app is brilliant and the company provide copious and extensive directions , notes and itineraries...

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Andy

Caminos by Casas Cantabricas

3 years ago

Wow - that´s made our day! We are so glad to hear that it all went well...including your dental emergency! It was a pleasure helping you create such an epic trip and we really appreciate your kind words with regards to every aspect of the service provided. The knowledge gathered during all these years is definitely our major asset.

Надежный клиент

Подтверждено Feefo

3 years ago

Very knowledgeable team, who designed a bespoke itinerary around our existing bookings, taking into account our interests. Very responsive. Vamoos App which gave details about every stage of the...

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Andy

Caminos by Casas Cantabricas

3 years ago

That´s lovely - many thanks from all the team! We are firmly committed to helping our clients have their dreamed holidays. We are glad to hear you found our Vamoos travel app useful.

Barbara & Peter Waltham

Подтверждено Feefo

3 years ago

Что Barbara & Peter Waltham сказал(-а) о Caminos by Casas Cantabricas:

Everything organised for us!

Given 5 stars as everything was organised perfectly and we had no problems at all. A couple of hotels, which were all great, were a little off the beaten track ( e.g. 12 km up a narrow switch back...

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Andy

Caminos by Casas Cantabricas

3 years ago

Many thanks Barbara and Peter! Great to hear that you had such a wonderful time! Sorry we didn't get the choice of hotel quite right in every case but now we know your preferences we'll be sure to do better next time - let's see if we can make it 6-stars!

Pauline Newton

Подтверждено Feefo

3 years ago

Что Pauline Newton сказал(-а) о Caminos by Casas Cantabricas:

Amazing experience in beautiful Portugal.

Excellent service, excellent guidance and wonderful hotels . Our second trip with Casas and it was amazing. Will definitely be back for more.

Andy

Caminos by Casas Cantabricas

3 years ago

Thanks so much, Pauline! It was a real pleasure having you with us again and look forward to organising your third adventure!

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