Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Brown & Brown

Просмотр всех 18,698 отзывов

Надежный клиент

Подтверждено Feefo

1 month ago

Customer First

Quite good overall, when they stop putting the customer first we will leave.

Susan

Подтверждено Feefo

GBR

1 month ago

Что Susan сказал(-а) о Brown & Brown:

Good service

Efficient and understood my needs. Prompt in response and in setting up policy.

Ellie

Brown & Brown

19 days ago

Hello Susan, Thank you for your feedback. We are pleased to hear that your experience with us was efficient and that we understood your needs. We appreciate you highlighting the promptness of our response and policy setup. Kind regards, Ellie Brown & Brown

Graham Clarke

Подтверждено Feefo

GBR

1 month ago

Что Graham Clarke сказал(-а) о Brown & Brown:

Customer care

Poor

Wendy

Brown & Brown

1 month ago

We are sorry to hear of your dissatisfaction. I noted from your file that our office have had a conversation with you to clear up any confusion. I have attempted to contact you to discuss your concerns, as the branch was under the impression that the matter had been resolved. Please feel free to call me back at your convenience.

Nicholas BELL

Подтверждено Feefo

1 month ago

Что Nicholas BELL сказал(-а) о Brown & Brown:

Terribl company

Unprofessional

Stuart Lee

Подтверждено Feefo

GBR

1 month ago

Что Stuart Lee сказал(-а) о Brown & Brown:

Sole trader insurance cover

Excellent customer service, documentation sent through quickly and was easy to navigate ensuring my level of cover was correct. My equivalent cover on the previous year was actually cheaper this year...

читать еще

Wendy

Brown & Brown

1 month ago

We're thrilled to hear you had a positive experience with our team. We are also happy that you were pleasantly surprised with your lower premium. Your satisfaction is our top priority, thanks for a great review.

Надежный клиент

Подтверждено Feefo

1 month ago

The delay in obtaining a quotation is far too long,

Wendy

Brown & Brown

1 month ago

We are sorry to hear about the delay you experienced in obtaining a quotation. We appreciate you bringing this to our attention. Our office has attempted to contact you to discuss your concerns. Please do not hesitate to contact us should you wish to discuss this further.

Надежный клиент

Подтверждено Feefo

1 month ago

Great policy, thanks

String service from them, always seeking the best deal and quick to respond to emails. Policy meets my requirements and is enhanced from last year for slightly more which is great in the current...

читать еще

Helen Forsey

Подтверждено Feefo

GBR

1 month ago

Что Helen Forsey сказал(-а) о Brown & Brown:

A great detailed helpful service

Ellie

Brown & Brown

19 days ago

Hello Helen, We are delighted to hear that you found our service to be detailed and helpful. Thank you for taking the time to share your positive feedback. Kind regards, Ellie Brown & Brown

Надежный клиент

Подтверждено Feefo

1 month ago

Excellent individualised service

Linclon was excellent in establishing contact with me and working around changes in situation to provide me with options for the cover that was required. His diligence was greatly appreciated

Michael

Brown & Brown

3 days ago

Hello, We are delighted to hear about your positive experience and that Lincoln was able to provide you with excellent service. It's wonderful to know that his diligence and efforts to work around your changing situation were greatly appreciated. Kind regards, Michael Brown & Brown

Надежный клиент

Подтверждено Feefo

1 month ago

House in trust insurance

This company was the only one we could find to insure our house which is in a trust fund. Always very helpful, this year's premium was slightly lower than last year's.

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Часть инициативы Treefo

Мы сотрудничаем с компанией Ecologi, чтобы финансировать проекты по посадке деревьев в обмен на отзывы, собранные Brown & Brown

Узнать больше о Treefo

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo