Service mechanistic--no feeling of customer status
A&T advised me of the cost of renewal of my policy but failed to give me any details of alternative quotations that they had sought. I phoned and asked for this detail. A rerply was promised but was...
читать еще
Jonny Muncer
Brown & Brown
4 years ago
I'm really sorry that we have fallen short of your expectations on your renewal but I really appreciate you leaving the comments of your experience as this will help us improve in the future. I have caught up with the relevant team on your specific case and if you would like to talk to me or the head of our private client division, Ian, please give us a call on 01202 754900. If not, please rest assured that we have taken your comments on board and will do all we can to improve for your next renewal!
0
Поделиться
VI
Vincent
4 years ago
Что Vincent сказал(-а) о Brown & Brown:
Great service
Nick
Brown & Brown
4 years ago
Thank you Vincent for the fantastic feedback
0
Поделиться
PA
Paul
4 years ago
Что Paul сказал(-а) о Brown & Brown:
Perfect
Everything done well
Jonny Muncer
Brown & Brown
4 years ago
It's great to hear that our Private Clients team have done a great job for you and if there are any other insurances we can help with, please don't hesitate to get in touch!
0
Поделиться
SI
Simon
4 years ago
Что Simon сказал(-а) о Brown & Brown:
Nice people to do business with - would highly recommend
Jonny Muncer
Brown & Brown
4 years ago
Thanks so much for the great feedback Simon!
0
Поделиться
PA
Paul
4 years ago
Что Paul сказал(-а) о Brown & Brown:
first class service
Jonny Muncer
Brown & Brown
4 years ago
Thanks so much for your excellent feedback Paul and I'll be sure to share it with the motor trade team! If there is anything else we can do to help, please just ask.
0
Поделиться
Надежный клиент
4 years ago
Friendly and professional
All my questions were dealt with in a friendly and professional manner taking note of fine details and addressing them accordingly.
After dealing with A&T for some years now I would have no...
читать еще
Jonny Muncer
Brown & Brown
4 years ago
We are really grateful that you have taken the time to leave such great feedback and it's fantastic to hear that we've delivered you the 5-star service that we strive for!
0
Поделиться
RT
Rolf Thomas
Bolton
4 years ago
Что Rolf Thomas сказал(-а) о Brown & Brown:
Great experience!
From the beginning to the end they took care of me. Send me a reminder that my insurance was due. Send me the new documents and let me know the cost up front.
Thank you so much!
Jonny Muncer
Brown & Brown
4 years ago
It's amazing to hear such great feedback from you Rolf, thank you for taking the time to leave such kind comments. If there is anything else we can do to be of assistance, we would be more than happy to help!
0
Поделиться
Надежный клиент
4 years ago
Professional and empathetic to my needs.
An empathetic approach to my concerns of a seemingly unnecessary price increase was welcome, thank you for that.
Steve Baker
Brown & Brown
4 years ago
Thank you very much for reviewing Flint Insurance on Feefo. Please don't forget to check us out on Facebook, Twitter and Linkedin for more information about other services we can help you out with.
0
Поделиться
IA
Ian
4 years ago
Что Ian сказал(-а) о Brown & Brown:
xxxxxxxxxxxxxxxxx
Jonny Muncer
Brown & Brown
4 years ago
Thank you Ian for the 5-star feedback!
0
Поделиться
Надежный клиент
4 years ago
excellent attendance to their customers
excellent attendance to their customers
Jonny Muncer
Brown & Brown
4 years ago
Thank you for your excellent feedback, it's really appreciated!
At Brown & Brown, our team is built to deliver innovative solutions and superior service. Experience the personalised, dedicated service you deserve to help protect what you value most.
Brown & Brown provides access to strong insurance partnerships, enhanced insurance products, risk management resources, and the expertise of over 14000 insurance professionals worldwide.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Brown & Brown, our team is built to deliver innovative solutions and superior service. Experience the personalised, dedicated service you deserve to help protect what you value most.
Brown & Brown provides access to strong insurance partnerships, enhanced insurance products, risk management resources, and the expertise of over 14000 insurance professionals worldwide.