Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Brooks Braithwaite

Надежный клиент

Подтверждено Feefo

5 years ago

Yes the cover offered was exactly what i was looking for

The member of staff was very helpful and efficient. He promptly cancelled the policy which i no longer required and set me up with a new policy.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

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MW

Mrs & Mr White

Подтверждено Feefo

5 years ago

Что Mrs & Mr White сказал(-а) о Brooks Braithwaite:

Amazing!!!

Always have a great experience when dealing with you, you are always very helpful, dealing with queries in a quick manner.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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Надежный клиент

Подтверждено Feefo

5 years ago

Yes it's perfect

Petplan is great and so easy to apply online. covers everything I need for home boarding.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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Надежный клиент

Подтверждено Feefo

5 years ago

Poor service with my annual pet insurance renewal

I have been with this company for at least 2+ years. I received an e mail from them on 11/08/21 telling me I had not responded to their recent communication re the renewal of my insurance - this was...

читать еще

Luis

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave feedback. Please accept my apologies that our original renewal email (sent on 17/07/21) didn't make it to you. It is possible that it went straight in to your junk folder. I can see that we have since been in touch and this has been resolved. If there is anything else you need please do not hesitate to get back in touch via email, or by calling us on 0345 070 1064.

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MO

Ms Lorraine Owen

Подтверждено Feefo

5 years ago

Что Ms Lorraine Owen сказал(-а) о Brooks Braithwaite:

Pleasant and helpful staff

Staff pleasant and helpful

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave such a kind review. It's fantastic to hear that you found a policy suitable for your business. If you ever need to get in touch, please feel free to do so on 0345 070 1064. Between Monday - Friday, 09:00 - 17:15

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Надежный клиент

Подтверждено Feefo

5 years ago

Good prices and good service.

We have used them before covid and returned as they are very good give the cover I require, excellent service.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for your kind review. It's fantastic that you have returned to us now that you have reopened your business. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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Надежный клиент

Подтверждено Feefo

5 years ago

No policy no review

I have not renewed my policy.

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave feedback. I understand that you have chosen not to renew with us. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MP

Mrs Vanessa Perry

Подтверждено Feefo

5 years ago

Что Mrs Vanessa Perry сказал(-а) о Brooks Braithwaite:

Customer service excellent, always quick to sort claims out

Luis

Brooks Braithwaite

5 years ago

Hi Vanessa, Thank you for taking the time to leave a review. I'm glad to hear that you are happy with our service, and that we were able to deal with your claim efficiently. If you ever need to get in touch, please feel free to contact us on 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MR

Mr Terry Roberts

Подтверждено Feefo

5 years ago

Что Mr Terry Roberts сказал(-а) о Brooks Braithwaite:

Always helpfull

Really good

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MM

Mrs Andrea Macpherson

Подтверждено Feefo

5 years ago

Что Mrs Andrea Macpherson сказал(-а) о Brooks Braithwaite:

Easy to renew

Very easy to renew, and they maintained the same rate as last year. No increase - always good

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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