Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Bower Group

Просмотр всех 1,977 отзывов

Надежный клиент

Подтверждено Feefo

4 years ago

Efficient and courteous. All that is required when dealing with financial matters!

Надежный клиент

Подтверждено Feefo

4 years ago

Your admin

Twice I have been told to expect post. On both occasions it did not arrive. A week later.I had to follow this up with an email, to ask for the correspondence to be emailed to me. Something needs...

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Paul

Bower Group

4 years ago

Thank you for taking the time to provide your feedback and for taking the call earlier this week with Mark Draffan. I was very sorry to hear that the post went astray but glad we managed to get to the bottom of the issue. The additional information you provided us with over the phone when we spoke was actioned immediately and we understand that this the post has now arrived with you safely. We pride ourselves on always keeping our promises and we take this extremely seriously. As discussed, please do not hesitate to contact us if we can be of any further assistance. Sharon Lewis, Head of Customer Service

Надежный клиент

4 years ago

Thank you for following up my concerns. Yes I have now received correspondence from L and G, which of course was post receipt of the funds. Thank you for your Email. Hugh Minton

Mrs Martin

Подтверждено Feefo

4 years ago

Что Mrs Martin сказал(-а) о Bower Group:

Always professional

Very friendly but also very professional with lots of relevant knowledge. He happily made relevant enquiries for more information.

Mr & Mrs Kilsby

Подтверждено Feefo

Holt Norfolk.

4 years ago

Что Mr & Mrs Kilsby сказал(-а) о Bower Group:

process went without problems even though we had our own life difficulties

good with problem solving as our situation was complicated. Adviser had excellent understanding of our problems. No pressure. Very friendly and patient

Надежный клиент

Подтверждено Feefo

4 years ago

Felt liberated

We were very pleased with the way the initial consultation was handled and explained. It was dealt with in a way that terms and conditions was understood clearly. We had a slight hitch finding a...

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Надежный клиент

Подтверждено Feefo

4 years ago

Very good company

I thought your service was excellent. If I asked any questions you were very helpful and patient. I wouldn’t hesitate to recommend you to anyone.

Mr & Mrs C Todd

Подтверждено Feefo

4 years ago

Что Mr & Mrs C Todd сказал(-а) о Bower Group:

I was very impressed how I was given solid information re the equity release andpleased that all worked out great I would certainly recommend

Надежный клиент

Подтверждено Feefo

4 years ago

They would have been given 5 stars but Covid did not allow face to face. however their communication and advise was first class. The whole process from start to finish was smooth and without problems...

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Надежный клиент

Подтверждено Feefo

4 years ago

Excellent service would recommend them and would use them again.

I would recommend them and I would use them again if I had to richard was very professional

Mrs J Pedersen

Подтверждено Feefo

4 years ago

Что Mrs J Pedersen сказал(-а) о Bower Group:

Amazing service. Im very grateful to Bower for their service.

I was continually impressed by the hard work and diligence of Neil from Bower. Nothing was too much trouble and he was happy to explore several possibilities for me until I was happy with the final...

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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