Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Bower Group

Просмотр всех 1,977 отзывов

Mr Fitzhugh

Подтверждено Feefo

3 years ago

Что Mr Fitzhugh сказал(-а) о Bower Group:

Very Professional and excellent communication

Excellent. Straight and got the job done. Excellent communication.

Mr & Mrs Smith

Подтверждено Feefo

3 years ago

Что Mr & Mrs Smith сказал(-а) о Bower Group:

Excellent service throughout with the result we were lookingfor.

Good friendly service which I would happily recommend to friends and family.

Mrs June Fenner

Подтверждено Feefo

Rochford

3 years ago

Что Mrs June Fenner сказал(-а) о Bower Group:

Five star

We were recommended by friends to get in contact with Bower. How pleased we were because Ian Bigwood was so helpful and explained everything in detail. We would definitely recommend Bower to anyone...

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Mr & Mrs Elliott

Подтверждено Feefo

Eastbourne

3 years ago

Что Mr & Mrs Elliott сказал(-а) о Bower Group:

Equity release downgrading experience.

Very disappointed to receive invoice for fees after we had received funds. Clearly stated on the phone fees would be taken from funds before being paid into our account. This caused financial...

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Sharon Lewis

Bower Group

3 years ago

Dear Mr & Mrs Elliott, Thank you for taking the time to speak with us about your concerns. I am pleased we have been able to resolve your concerns to your satisfaction. As discussed please do not hesitate to contact us should you require any further assistance in the future. Kind regards, Sharon Lewis Head of Customer Service

Mr & Mrs Elliott

3 years ago

I was phoned by Bower’s managing director Geoff Charles who spent considerable time late into the evening discussing our concerns. I would like to stress Rowan at Bower was extremely helpful dealing with the technical issues we had with DocuSign and apart from the misunderstanding on fee payment he was superb. Because this issue has now been resolved to our complete satisfaction I have given Bower 5 stars.

Надежный клиент

Подтверждено Feefo

3 years ago

Fantastic service. We were kept well informed from start to finish and completed in 3 weeks. Would definitely recommend to anyone looking for equity release.

Mr & Mrs Hattersley

Подтверждено Feefo

Cambridge

3 years ago

Что Mr & Mrs Hattersley сказал(-а) о Bower Group:

Professional and Personal Service

Their approach to the equity release was very professional but with a personal touch.

Mrs Handley

Подтверждено Feefo

Grantham

3 years ago

Что Mrs Handley сказал(-а) о Bower Group:

Excellent!

Really excellent service throughout. At all stages I was kept informed of what was happening and it was a relief to be able to leave it in Lisa's very capable hands. I am now in a position to carry...

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Mr & Mrs Eley

Подтверждено Feefo

3 years ago

Что Mr & Mrs Eley сказал(-а) о Bower Group:

FOLLOWED UP ON ALL QUESTIONS RAISED AND CONTACT WITH THE ADVISOR WAS GREAT

Kept in contact all through the process and explained the product clearly.

Mr & Mrs Russell

Подтверждено Feefo

3 years ago

Что Mr & Mrs Russell сказал(-а) о Bower Group:

Very professional company to deal with.

Very professional in the way they spoke or e-mailed us. All questions answered promptly and accurately. No hedging or fudging. Kept us up to date, all the way through the transaction. Would always...

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Mr & Mrs Norriss

Подтверждено Feefo

3 years ago

Что Mr & Mrs Norriss сказал(-а) о Bower Group:

First class service.

We were very grateful for John Milner's help in arranging an equity mortgage so that we could help our son buy a patch of woodland. He was meticulously careful in explaining what would happen and...

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Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

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