The service we received from Brett Humphrey (Bowers representative) was excellent, he laid things out in terms we could understand, and kept us informed every step of the way. Would thoroughly...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you received excellent service from Brett Humphrey. It is wonderful to know that he explained everything in a clear and straightforward way and kept you informed throughout each stage of the process.
Equity release is an important decision, so ensuring that clients understand their options and feel supported every step of the way is something we value greatly. Your comments about Bretts communication and professionalism will mean a great deal to him.
Thank you also for recommending Bower to others who may be considering equity release. Your kind feedback is very much appreciated.
Kind regards
Sharon Lewis
Head of Customer Services
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Надежный клиент
Подтверждено Feefo
25 days ago
Great service from start to finish
Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to write your review.
We are delighted to hear that you received great service from start to finish.
Your feedback is greatly appreciated and will be shared with the team.
Thank you once again for your kind comments. We remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
27 days ago
Andrew Card achieved a successful outcome yet again.
This is something like the fourth time Andrew Card of Bower Group has worked for us. When we first approached him about our latest request for help he was actually on holiday, but despite that he...
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Sharon Lewis
Bower Group
12 days ago
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear that Andrew Card was able to achieve another successful outcome for you. It is especially pleasing to know that even while on holiday, Andrew responded promptly, set things in motion, and explored every possible avenue to assist. Your comments about his dedication, persistence, and commitment are greatly appreciated.
We are also pleased that when challenges arose, Andrew was able to find an alternative route to help you achieve your objective. Clear communication, attention to detail, and providing reassurance throughout the process are all qualities we strive for, and it is wonderful to hear that Andrew made the experience such a positive one.
Thank you as well for your kind words about Bower. We truly value your continued trust and recommendation, and we are delighted that Andrew has been able to support you successfully on several occasions.
Kind regards
Sharon Lewis
Head of Customer Services
0
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MS
Miss Sutton
Подтверждено Feefo
GBR
1 month ago
Что Miss Sutton сказал(-а) о Bower Group:
Excellent Service
I had the pleasure of dealing with Paul Tresise who guided me from start to finish with the equity release process. His kindness, patience and professionalism really stood out and helped me...
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Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to share your experience with us.
It is wonderful to hear that Paul Tresise provided such kind, patient and professional support throughout your equity release journey. Taking the time to explain each stage clearly and ensuring clients feel informed and comfortable with their decisions is something we place great importance on.
We are delighted that Paul helped make the process easier to understand and that his friendly and trustworthy approach left such a positive impression. Your recommendation will mean a great deal to him.
Thank you once again for your thoughtful feedback. Please do not hesitate to contact us should we be able to assist you in the future.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Bower Equity Release
System seems to operate OK apart from Land Registry being so far behind. Agent very attentive and helpful. Solicitors very good
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to share your feedback.
We are pleased to hear that the process worked well for you overall and that you found our adviser attentive and helpful throughout. While delays at the Land Registry are unfortunately outside our control, we appreciate your patience and are glad that the support you received helped keep things moving smoothly.
It is also encouraging to hear your positive comments about the solicitors. Having experienced professionals working together and keeping clients informed is an important part of providing a good service.
Thank you again for your review. We greatly appreciate your comments and remain available should you require any assistance in the future.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Forever grateful to Bower Home Finance
We were in despair as our mortgage was expiring, but Bower Home Finance truly proved to be a beacon of hope. We received several equity release offers from different brokers, yet none even came close...
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Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are delighted to hear that we were able to help at such an important time and that the support you received gave you peace of mind as your mortgage was approaching expiry.
It is wonderful to know that Andrew Card and Nicky provided the guidance, care, and clear communication that helped make the process feel straightforward and reassuring. We understand how important it is to feel supported when considering equity release, and we are pleased that you felt confident throughout.
Your comments about being able to enjoy your summer holiday without worry are especially rewarding to read. Helping our clients achieve a positive outcome while feeling informed and supported every step of the way is at the heart of what we do.
Thank you once again for your kind words and recommendation. We truly appreciate you placing your trust in us and wish you all the very best for the future.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Bower Group a Company you can trust
First class service and advice from the Bower Group. Mr James knighton very courteous and helpful advisor for the Bower group. We were in constant contact and had facts and figures readily...
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Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to share your experience with us.
We are delighted to hear that you received first class service and advice from Bower. It is especially pleasing to know that James Knighton provided such courteous and helpful support throughout, keeping in regular contact and ensuring you had the information you needed at every stage.
Clear communication and making sure clients feel confident in their decisions are at the heart of what we do, so your comments are greatly appreciated. We are also pleased to hear that everyone involved in providing information and guidance contributed positively to your experience.
Thank you for your recommendation and for placing your trust in us. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
0
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MH
Mr & Mrs Hall
Подтверждено Feefo
GBR
1 month ago
Что Mr & Mrs Hall сказал(-а) о Bower Group:
Bower Group Finances
From the moment we spoke to Brett Humphries we knew we were in good hands. He came to our home and we told him our situation and the amount we required. Brett gave us good and clear information about...
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Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are delighted to hear that from your very first conversation with Brett Humphries you felt you were in good hands. Taking the time to understand your situation, explain the options available, and set clear expectations is an important part of the service we aim to provide.
It is wonderful to know that Brett kept you informed throughout the process and that his regular updates helped give you confidence as your application progressed. We appreciate how important clear communication can be, particularly when arranging a later life lending solution.
Your comments about Bretts support and guidance will mean a great deal to him. We are pleased that everything progressed smoothly and that you achieved the outcome you were hoping for.
Thank you once again for your kind words and for placing your trust in us. We remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Excellent
My daughter contacted you on my behalf, Andy O’conner visited us,and was very understanding and helpful, after that everything went very smoothly, with all of the paperwork thank you so much to ...
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Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are delighted to hear that you had such a positive experience with us. It is wonderful to know that Andy OConnor was understanding and helpful from the outset, helping to make the process clear and comfortable for both you and your daughter.
We are also pleased to hear that everything went smoothly following your initial meeting and that the paperwork was handled efficiently. Providing clear communication and support throughout the process is very important to us, so your kind comments are greatly appreciated.
Thank you for your lovely feedback and for recognising everyone involved. We wish you all the very best and remain available should you require any assistance.
Kind regards
Sharon Lewis
Head of Customer Services
0
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Надежный клиент
Подтверждено Feefo
1 month ago
Great Service Thankyou
Really happy with the Service, Mike was so helpful, explained everything well, made himself available all times of the day , even in the evenings, Thankyou
Sharon Lewis
Bower Group
1 month ago
Thank you for taking the time to write your review.
We are delighted to hear that you were so happy with the service you received. It is wonderful to know that Mike was helpful throughout, took the time to explain everything clearly, and made himself available whenever you needed support, including during the evenings.
Providing clear communication and being there for our clients throughout the process is very important to us, so it is especially pleasing to hear that this made such a positive difference to your experience.
Thank you again for your kind words and for placing your trust in us. We are always here to support you and will be pleased to assist whenever needed.
Kind regards
Sharon Lewis
Head of Customer Services
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.