Continuous updates on progress of application at every level.
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Trusted Customer
Подтверждено Feefo
Hayton, Aspatria
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
The Advisor was very clear with his advice and answered any queries we had in an understandable manner.
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Trusted Customer
Подтверждено Feefo
Liverpool
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
everything happened as planned
Everything happened as outlined at the first meeting, all deadlines were kept, there were no surprises and I was kept fully informed of progress at each stage.
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Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
Unnecessarily long.
Adequate. No different to the other ER companies. I went with you because the ROI was lowest. Mistakes and errors were blamed on Just Retirement. They may have been responsible but it didn’t give me...
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Paul
Bower Group
8 years ago
Thank you for your valuable feedback. I am sorry to hear that you felt we were the same as the other Equity Release companies; at Bower we work relentlessly on behalf of our customers to ensure their experience is smooth and that they are not inconvenienced, however very occasionally issues arise outside of our control – it is at these times that we manage, on behalf of our customer to ensure the best outcome - and this can take additional time to complete.
Glad to hear that you were confident we provided the “best ROI” and we will take your comments on board. In the meantime one of our Customer care team will contact you to discuss in more detail.
Kind regards
Customer Services
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Надежный клиент
Подтверждено Feefo
8 years ago
A special mention for Lesley Wright who’s knowledge and advise was of huge value to us. Thank you. The service provided by Bower was excellent throughout.
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Trusted Customer
Подтверждено Feefo
Norwich
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
Excellent service
I thoroughly recommend Bower for equity release services. Their assigned specialist Mr Richard Smith was personable, professional and highly knowledgeable. Throughout our dealings I had every...
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Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
Superb experience
Excellent service friendly and was kept informed on everything su
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Trusted Customer
Подтверждено Feefo
8 years ago
Что Trusted Customer сказал(-а) о Bower Group:
Yes would recommend them. Very Professional
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Надежный клиент
Подтверждено Feefo
8 years ago
Yes I would recommend, the agent was very helpful and also us secretary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Glad to hear that you were confident we provided the “best ROI” and we will take your comments on board. In the meantime one of our Customer care team will contact you to discuss in more detail.