A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Поделиться
TC
Trusted Customer
Bristol
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Поделиться
TC
Trusted Customer
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Great service. always prompt
0
Поделиться
TC
Trusted Customer
UK
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Join them now
Excellent service and very good value for money
0
Поделиться
TC
Trusted Customer
Devon
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Поделиться
TC
Trusted Customer
Manchester
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Great
very good service, very happy with it.
0
Поделиться
TC
Trusted Customer
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Great value and service.
0
Поделиться
TC
Trusted Customer
Doncaster
10 years ago
Что Trusted Customer сказал(-а) о Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang