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Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

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Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о bonkers.ie | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/bonkers | Feefo

Просмотр всех 7,100 отзывов

Надежный клиент

7 years ago

Дата покупки: 22/11/2017

Poor, mishandled communciation, different prices from provider

Quoted one price on bonkers and contract details were different from utility supplier when they sent confirmation. Resulting price difference would have cost me money over the year if i hadn't...

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Mark

bonkers.ie

7 years ago

Hi there, I'm very sorry to hear that there were issues with your switch. I have looked into your order and see that there was a processing error on the supplier side. Issues like this are extremely rare but we take them very seriously. We have been in contact with the supplier to ensure there is no repeat and I am glad to hear that the issue was resolved. Thank you very much for your feedback, it helps us to improve the switching experience for our customers. I hope you will consider using our service again. Mark.

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Надежный клиент

7 years ago

Дата покупки: 13/11/2017

Easy as ABC

They were very efficient. The person that I spoke to was very pleasant and made it sound easy although I was expecting it to be difficult.

Kate

bonkers.ie

7 years ago

Glad to hear we were able to make it easy for you! Kate, Customer Support

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Trusted Customer

7 years ago

Дата покупки: 14/11/2017

Что Trusted Customer сказал(-а) о bonkers.ie:

Easy process with minimal effort, I was kept well updated also. Well done team!

Kate

bonkers.ie

7 years ago

Thanks for the kind words! Kate, Customer Support

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Надежный клиент

7 years ago

Дата покупки: 07/11/2017

Mark was so helpful - he guided and advised me through switching both gas & electricity providers. Now looking into switching mortgage providers too. Would highly recommend bonkers.ie

Kate

bonkers.ie

7 years ago

Thanks for the kind words, glad to hear we were able to help you! Kate, Customer Support

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Надежный клиент

7 years ago

Дата покупки: 23/11/2017

Disaster

Bord gais were never notified that i had signed up via bonkers resulting in a threat to disconnect my electricity supply...i ended up having to cancel and go with existing provider at higher cost.

Mark

bonkers.ie

7 years ago

I'm very sorry to hear that your switch didn't go through and that you had to cancel your order. This is an extremely rare occurrence and one we take very seriously. We have followed up with the supplier to see what happened. If you have any further feedback or questions for us, please feel free to get in touch. Mark, Communications.

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Trusted Customer

7 years ago

Дата покупки: 26/11/2017

Что Trusted Customer сказал(-а) о bonkers.ie:

Good Deals

Offered a great deal on electricity

Kate

bonkers.ie

7 years ago

Glad to hear! Kate, Customer Support

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Надежный клиент

7 years ago

Дата покупки: 08/11/2017

So easy

I thought that I was going to compare companies and then have to make a call to whichever I opted for and even when I was filling out the application, I thought it was like a webform and that I'd...

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Kate

bonkers.ie

7 years ago

Glad to hear we were able to help you with your switch! Kate, Customer Support

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Trusted Customer

7 years ago

Дата покупки: 06/11/2017

Что Trusted Customer сказал(-а) о bonkers.ie:

Brilliant website! Helps you save money:-)

Because it is so fast! No hassle

Kate

bonkers.ie

7 years ago

Thanks for the kind words! Kate, Customer Support

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Trusted Customer

7 years ago

Дата покупки: 15/11/2017

Что Trusted Customer сказал(-а) о bonkers.ie:

Very happy will go back when my contract is up,,

Saved me my winter heating bill with advise from Mark by phone,,very efficient and have already recommended to friends, , I wish continued sucess

Kate

bonkers.ie

7 years ago

Thanks for the feedback, glad to hear you got on well and Mark was able to help you! Kate, Customer Support

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Надежный клиент

7 years ago

Дата покупки: 25/11/2017

Good service have used before will use again.

Kate

bonkers.ie

7 years ago

Glad to hear! Kate, Customer Support

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Информация о bonkers.ie

bonkers.ie is a free-to-consumer, impartial online comparison and switching service which helps you to compare Broadband deals, Gas & Electricity prices, Mortgages, Savings Accounts, Current Accounts, Personal Loans, Credit Cards, Prepaid Money Cards. Life & Health Insurance, Mortgage Protection and Serious Illness Cover policies. Our mission is to help you take advantage of the best prices and services on offer from Irish suppliers. bonkers.ie is accredited by the Commission for Regulation of Utilities (CRU).

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(01) 256 0540

Nutley Building, Nutley Lane, Dublin, County Dublin, Dublin 4, Ireland

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

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