Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Blacks | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/blacks | Feefo

Просмотр всех 35,560 отзывов

Roy Nallathamby

5 years ago

Дата покупки: 21/06/2019

Что Roy Nallathamby сказал(-а) о Blacks:

Cheap and efficient

Надежный клиент

5 years ago

Дата покупки: 17/10/2019

Good experience

Bought online and arrived on time. Packaged well.

Отзывы о товаре

Надежный клиент

5 years ago

Дата покупки: 22/04/2020

They need to get the manufacturers of Brasher trousers to put the CORRECT SIZE on the item. I've returned the incorrectly sized item on the 5th May 2020 via Collect Plus using the Pre Paid label...

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Mollie

Blacks

5 years ago

Hello, Thank you for your review. I am sorry to hear that you received the incorrect item, I understand this must have been highly disappointing. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now bee resolved for you. We really hope this experience has not put you off from shopping with us in the future as we value your custom highly. Many thanks. Mollie, Blacks Online Review Team

Simon Fletcher

5 years ago

Дата покупки: 21/04/2020

Что Simon Fletcher сказал(-а) о Blacks:

Not all items have arrived. Delivery service unable to deal with the issue apparently and I've been waiting nearly two weeks for Black's to come back to me

Jack

Blacks

5 years ago

Hello Simon, Thank you for taking the time to review us. I am sorry to hear that you are yet to receive all of your order. I have emailed you, if you could please look at this it would be appreciated. Kind Regards, Jack, Blacks Online Review Team.

Simon Fletcher

5 years ago

6 weeks and my order has still not arrived. Please could someone help me? I actually want to buy more things but am obviously not which is costing you money and frustrating me Thanks for helping My mobile is 07785-392617 All best, Simon

Отзывы о товаре

Dean May

5 years ago

Дата покупки: 22/04/2020

Что Dean May сказал(-а) о Blacks:

A reply would be nice

I still have not received the item, received a refund or received a reply from you about where this product is. I just want my money back so I can actually buy myself the watch that I want

Mollie

Blacks

5 years ago

Hello Dean,Thank you for your review.I am sorry to hear that you have not yet received your order.So I am able to look into this further for you, please email your order details to us on: customercare@blacks.co.uk quoting reference: #11481312 in the subject.Many thanks.Mollie,Blacks Online Review Team

Отзывы о товаре

Alison

5 years ago

Дата покупки: 24/03/2020

Что Alison сказал(-а) о Blacks:

Great service, prompt delivery. Will certainly order from Blacks again

Отзывы о товаре

Надежный клиент

5 years ago

Дата покупки: 22/04/2020

Great Service, ordered a few jackets, delivery was quick...picked the one I liked and returned...simples.

Brett Thompson

5 years ago

Дата покупки: 20/04/2020

Что Brett Thompson сказал(-а) о Blacks:

Good service and reasonable delivery. However the item has already broken and I’ll be looking to return it which is a pain!

Отзывы о товаре

Malcolm Jones

5 years ago

Дата покупки: 13/04/2020

Что Malcolm Jones сказал(-а) о Blacks:

Very poor service

I firstly did not receive my order- which I was told had got lost. I was then told it would be sent by Royal Mail and it still has not arrived. Emails are not answered ! I placed this order and was...

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Mollie

Blacks

5 years ago

Hello Malcolm, Thank you for your review. I would like to apologise and thank you for your feedback as ultimately it helps us to improve. Looking into your account I can see that this has now been dealt with by our customer care team. Please be assured that we value your custom highly and would love to see you return. We hope to see you again soon. Many thanks. Mollie, Blacks Online Review Team

George Adams

5 years ago

Дата покупки: 16/04/2020

Что George Adams сказал(-а) о Blacks:

Satisfied

Great and very well informed throughout

Отзывы о товаре

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Информация о Blacks

Shop online with the UK’s leading outdoor retailer. With over 70 stores nationwide, unrivalled expertise and a price match guarantee on everything. Blacks - Outdoor Clothing, Waterproof Jackets, Camping, Tents, Sleeping Bags & Walking Boots | The North Face & Berghaus

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0844 257 2078

Hollinsbrook Way, Pilsworth, Bury, Lancashire, BL9 8RR, United Kingdom

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Отзывы о Blacks

Hi-Gear Hg Turin Recliner GryДругие отзывы об этом продукте (1)Посмотреть продукт на сайтеGreat chair, good quality

Hi-Gear Tripod BbqДругие отзывы об этом продукте (1)Посмотреть продукт на сайтеhas not arrived would love to review

Eurohike Eh 4p Picnic Table SilvДругие отзывы об этом продукте (10)Посмотреть продукт на сайтеhas not arrived would love to review

Garmin Gar Fenix 5 SapphireДругие отзывы об этом продукте (40)Посмотреть продукт на сайтеCouldn't tell you haven't actually had the luxury of receiving the item, I want a refund!

Camelbak Cb Crux 2l Reservoir BlueДругие отзывы об этом продукте (2)Посмотреть продукт на сайтеLove this Camelbak. Used it several times, no leaks, works great with my Berghaus rucksack. So much easier than having to stop to pull out a water bottle

Eurohike Eh Cairns 3 Dlx Nfall MblДругие отзывы об этом продукте (1)Посмотреть продукт на сайтеI’ve only used it twice and one of the guy ropes has already snapped off so I’ll be looking to return it

Topeak Tp Wedge Aero Qr MedДругие отзывы об этом продукте (2)Посмотреть продукт на сайтеSlightly bigger than expected but means can fit more than just spare tube making it very useful for longer rides

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?