You don't seem to have any humans in your service department these days. No answer to emails and now I'm going to cancel my policy. What a shame.
James Marsh
Bikmo
27 days ago
Thank you for your feedback, and I’m sorry for the frustration you’ve experienced.
Having reviewed the correspondence, it appears there may be an issue with our replies reaching your inbox. We responded to your initial email on 29th May and also replied to your follow-up email on the same day it was received. Unfortunately, it seems those messages may not have been delivered successfully.
To help resolve the issue, I’ve now sent the information again in a new email thread and hope this reaches you without any problems.
We appreciate that this experience has been frustrating and apologise for the inconvenience caused. We're here to assist with the changes to your policy and will be happy to help as soon as we receive your confirmation.
Superb bike insurance service - quick setup, great prices and hassle-free support. The process was smooth from start to finish, and the coverage options were clearly explained. Their website is easy...
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Дата покупки: 04/07/2025
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Peter Messer
Подтверждено Feefo
GBR
1 month ago
Что Peter Messer сказал(-а) о Bikmo:
Very quick, very easy. Not too expensive. Hopefully I never have to test the claims procedure.
Annabel
Bikmo
1 month ago
Hello, thank you for taking the time to leave such a great review. We really do appreciate your kind words!
Many thanks,
Team Bikmo
I’m absolutely delighted with my experience insuring with Bikmo. After an incident that left my bike damaged, I submitted a claim and Bikmo handled everything smoothly from there. The frame was...
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Annabel
Bikmo
1 month ago
Hello, thank you for taking the time to leave a wonderful review. We are delighted to hear that your claims experience has been smooth and that, more importantly, you are back riding for the summer months!
Many thanks,
Team Bikmo
Got the free insurance when I bought from Trek. The insurance cover for the cost is really good, thats why I have insured all 3 Trek bikes for a great premium.
Excellent website and easy application for bike insurance. I have 5 stars for setting up the insurance and website and quote etc but cannot comment on service for a claim. Hopefully I do not even...
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Annabel
Bikmo
1 month ago
Hello,
Thank you for taking the time to give us such a glowing review. We are happy to hear that your experience with us so far is very positive!
Many thanks,
CX Team
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.