I had a query about my payment plan after another confusing email saying I was paying my bill through bank transfer, which I knew was wrong as I set up direct debit payment from the beginning when...
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Elise
Brdy
1 year ago
Hi Tracy,
Thank you for taking the time to share your experience with us.
We're sorry for the confusion this has caused, but we're glad that Sandra was able to reassure you that everything is as it should be. Please be assured that we always take the necessary steps to ensure that mistakes like this do not happen again in the future.
Kind regards
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Надежный клиент
Подтверждено Feefo
1 year ago
Excellent company
Excellent company - any query always promptly dealt with
Elise
Brdy
1 year ago
Thanks a lot for taking the time to leave us a review. We're glad you're pleased with the service!
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Надежный клиент
Подтверждено Feefo
1 year ago
Very helpful and resolved all my queries
Elise
Brdy
1 year ago
Thank you for leaving a review, we appreciate your feedback!
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Надежный клиент
Подтверждено Feefo
1 year ago
Good service
Efficient and friendly.
Elise
Brdy
1 year ago
Thank you for your review!
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JM
Joanne McSherry
Подтверждено Feefo
Boyannagh, Leitrim, Ireland
1 year ago
Что Joanne McSherry сказал(-а) о Brdy:
Highly recommended if you can't get fibreoptic broadband.
Excellent customer service and technicians. Good satellite reception in my area which is surrounded by trees. Last upgrade done with minimal disruption.
Elise
Brdy
1 year ago
Hi Joanne,
Many thanks for your kind review. We're so pleased that you're happy with the service!
Best regards
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Надежный клиент
Подтверждено Feefo
1 year ago
very good
Elise
Brdy
1 year ago
Thank you for your review!
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Надежный клиент
Подтверждено Feefo
1 year ago
broadband
Fine, no problem
Elise
Brdy
1 year ago
Thanks for your review!
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Надежный клиент
Подтверждено Feefo
1 year ago
Very slow communication
Unjustified delay in communication.
Elise
Brdy
1 year ago
Thank you for your feedback. We sincerely apologise for any delays in communication you may have experienced. To ensure your concerns are addressed promptly, we kindly ask that you reach out to your account manager directly.
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TK
TRACY KENNINGTON
Подтверждено Feefo
1 year ago
Что TRACY KENNINGTON сказал(-а) о Brdy:
Invoicing emails
I have been with this company since it was Europasat and have never had any problems. Since becoming Brady, because I changed my satellite dish and tariff change, I recently had a stressful situation...
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Elise
Brdy
1 year ago
Hi Tracy,
Thank you for your feedback and for being a long-time customer. We’re glad to hear that overall, you’ve been happy with our service.
Please accept our apologies for the confusion caused by the invoicing email, we appreciate your patience in resolving the matter and your feedback has been noted.
If you need any further assistance, please don’t hesitate to reach out.
Best regards
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are.
Experience faster speeds and exceptional customer service with Brdy.