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Отзывы о Brdy | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 325 отзывов

Надежный клиент

Подтверждено Feefo

2 years ago

Good signal

I received a good quality signal to enable use of the internet at my home (I live in France), using a satellite dish. It's no longer needed as fibre optic cable has been installed in my village. I...

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Elise

Brdy

2 years ago

Hi, We're sorry to see you go, but we're so glad that you had a positive experience with our service! All the best. Warm regards, The Brdy Team

Надежный клиент

Подтверждено Feefo

2 years ago

I spoke with Sandra in customer services by telephone, she took the extra time to go through the online portal with me and ensuring all our account details are correct.

Elise

Brdy

2 years ago

Hi, That's great to hear! We're pleased you're happy with the service you have received from Sandra and that she was able to resolve your query. Thank you for your review. Warm regards, The Brdy Team

Suerte Consulting Ltd

Подтверждено Feefo

2 years ago

Что Suerte Consulting Ltd сказал(-а) о Brdy:

Worth the cost to use a re-seller.

The StarLink service wrap and flexibility in data volume management were the things that sold the deal to me. Lewis, the engineer who installed the system delivered exemplary service doing so. If I...

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Надежный клиент

Подтверждено Feefo

2 years ago

My problem was solved with patience and agents expertise

I spoke to a gentleman in Customer Service last week who was v helpful and followed up this morning with Sandra who was extremely helpful, pleasant and patient.She resolved the problem which has been...

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Elise

Brdy

2 years ago

Hi, Thank you for your fabulous review. We are glad that you are pleased with the service provided by our wonderful customer service team, and we agree that they do a great job! We look forward to continuing this level of service going forward. Warm regards, The Brdy Team

Надежный клиент

Подтверждено Feefo

2 years ago

Very happy, no complaints.

The whole process of dealing with Brdy was made very easy. sorting out the contract to delivery of the equipment was very fast, within days I received a call from the installation team to organise a...

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Elise

Brdy

2 years ago

Hi, This is wonderful to read. We have passed your kind words onto James, who we are positive will be delighted to read it too. We are so glad to hear you are happy with your service and experience so far, and look forward to maintaining this level of service going forward, Thank you for your kind review. Warm regards, The Brdy Team

Надежный клиент

Подтверждено Feefo

2 years ago

Installation problems

The KVHTS self installation was not too difficult, but THE INSTALLATION GUIDES RECEIVED BOTH FROM BRDY AND HUGHES ARE NOT FOR THE PROVIDED 74 CM ANTENNA!!! ESPECIALLY THE AZIMUTH AND ELEVATION...

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Elise

Brdy

2 years ago

Hello, Thank you for taking the time to share your feedback regarding your experience with the KVHTS self-installation process. We value your input as it helps us to improve our products and services. We apologise for any inconvenience you may have experienced with the installation guides provided. We understand that accurate and comprehensive instructions are critical to a smooth installation process. Regarding your comments on terminal programming, we acknowledge your concerns about the complexity of the process. We are constantly striving to improve the user experience and your feedback regarding the need for a more streamlined and user-friendly approach is duly noted. It is our understanding that our installer has been liaising with you throughout the installation process to help complete it. We hope that your service is up and running smoothly, if it is not please contact our customer services team on 211 198 1205 to discuss a solution. Thank you again for your feedback. Kind regards, The Brdy Team

ΚΩΝΣΤΑΝΤΙΝΟΣ ΚΑΛΛΕΑΣ

Подтверждено Feefo

Rhodes- Greece

2 years ago

Julia Nicholson

Подтверждено Feefo

Turriff

2 years ago

Что Julia Nicholson сказал(-а) о Brdy:

James Arbuthnot was a pleasure to have in the house and did an efficient and friendly job. In the past I have had difficulties getting in touch with Brdy about problems so I am still wary about...

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Elise

Brdy

2 years ago

Hi Julia, Thank you for taking the time to leave us a review. James will be delighted to hear that! We hope that we can rebuild your trust in us going forward. Warm regards, The Brdy Team

Надежный клиент

Подтверждено Feefo

2 years ago

Réaction très rapide à la coupure moins de 30 minutes. Merci

Muriel

Brdy

2 years ago

Brdy vous remercie pour votre commentaire positif et d'avoir pris un instant pour déposer un avis.

Надежный клиент

Подтверждено Feefo

2 years ago

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