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Отзывы о Brdy | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 325 отзывов

LUBOMIR MAZAK

Подтверждено Feefo

Koropi, Pilion, Magnesia, Greece

2 years ago

Что LUBOMIR MAZAK сказал(-а) о Brdy:

first days

it took hours !!!! lots of frustration from the mechanic guy. neither him not me expected this im having the satellite only3 days so its too early to say if I would recommend Brdy

Elise

Brdy

2 years ago

Hi Lubomir, We're sorry to hear that the installation took longer than anticipated, but we're glad that it was successful in the end and you were able to get online. We're confident that you will be satisfied with the service, but if this is not the case then please do not hesitate to get in touch with our customer service department who will be happy to assist you. https://bit.ly/3Oo0D5l Best regards

Tom Hayes

Подтверждено Feefo

Perth PH2 7LJ

2 years ago

Что Tom Hayes сказал(-а) о Brdy:

Worst reception I have ever experienced. Even Smarty is faster then Brdy

Awful...very very very disappointed All websites take over 20 seconds to download and sometimes not at all Email is similarly bad Unable to watch sport on the BBC which is immediatley available on my...

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Elise

Brdy

2 years ago

Hi Tom, We're sorry to hear you're having issues with the service. Please be advised that this has been bought to the attention of our lead technical advisor, who is looking into it and will be in contact. Thank you for your patience while we investigate this. Kind regards

ΟΡΕΣΤΗΣ

Подтверждено Feefo

Γορτυνία Αρκαδίας

2 years ago

Что ΟΡΕΣΤΗΣ сказал(-а) о Brdy:

Πολύ καλή εταιρεία αλλά ο καινούριος δορυφόρος παρουσιάζει προβλήματα

Το upload είναι μεταξύ 1,40-3,40 mbps αντί για 5mbps.Θα ήθελα να εξετάζατε περισσότερο το πρόβλημα αυτό.

Elise

Brdy

2 years ago

Good afternoon. Thank you for taking the time to evaluate us. We are checking your connection in cooperation with the provider and will contact you shortly. Sincerely, The Brdy Team

Надежный клиент

Подтверждено Feefo

2 years ago

Reasonably stress free

Reasonably stress free. A bit better comms between sales & install. Had to explain several times a post would be needed but the installer was very accommodating and communicated very well how his day...

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Elise

Brdy

2 years ago

Hi, Thank you for taking the time to leave your review. We're glad to hear that our installer was accommodating. As you are probably now aware, the latency with satellite broadband is higher than other solutions, such as fibre, at an average of 600 ms which can be noticeable at times. We hope that this doesn't affect your daily use too much and we are always on hand to answer any questions and provide any advice, should you need us! Warm regards

Надежный клиент

Подтверждено Feefo

2 years ago

Надежный клиент

Подтверждено Feefo

2 years ago

Recommend

Took a day or so to get the service bedded down. Running ok again. Have been a customer for 3 years. Rarely a problem and when there is, the tech dept. Sort it out.

Elise

Brdy

2 years ago

Hi Caroline, Thank you for kindly taking the time to leave your review. Warm regards

Adrian Aderyn

Подтверждено Feefo

Highlands, Scotland

2 years ago

Что Adrian Aderyn сказал(-а) о Brdy:

Blackberry of Satilite WiFi?

Excellent customer service and technical support. Unfortunately beaten on price and technology by newer players in the market

Elise

Brdy

2 years ago

Hi Adrian, Thank you for your honest feedback. We're glad that you were impressed with our customer service and tech support teams. Kind regards

PAT COFFEY

Подтверждено Feefo

Birdhill

2 years ago

Что PAT COFFEY сказал(-а) о Brdy:

Installed quickly and efficiently.

Started to use the service seems to be a good service Fair price too

Elise

Brdy

2 years ago

Hi Pat, Thank you for your positive review. We're glad to hear that you are impressed with the overall service so far! Kind regards

MARTIN SUESS

Подтверждено Feefo

2 years ago

Что MARTIN SUESS сказал(-а) о Brdy:

Very quick, but how it works we'll see as soon we start using it.

Elise

Brdy

2 years ago

Hi Martin, Thank you for your review. We're confident that you'll remain happy with the speeds, but in the unlikely event that this changes, please do not hesitate to get in touch! Kind regards

Philip Wilkinson

Подтверждено Feefo

Farm house in the middle of knowhere

2 years ago

Что Philip Wilkinson сказал(-а) о Brdy:

Excellent service

A very good service, all working well so far. Thankyou. The new set up seems faster so far aswell, and with a lot more data at a lot cheaper price. Brilliant 🤠

Elise

Brdy

2 years ago

Hi Philip. Thank you for your excellent review! We're so pleased you're happy with the new KVHTS speeds and package. Kind regards

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