Well they had two things to do. Collect the rental
and make sure the property was empty. They achieved both
Tamar Martin
Best of Suffolk
4 years ago
Dear Ian,
Thank you for your feedback. It is great to hear that our small team were able to tick off those points, and you got to enjoy your holiday at Aspen House.
We hope to welcome you back to Best of Suffolk again soon.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear Ian,
Thank you for your review. We are delighted that you enjoyed your holiday at Aspen House in Orford.
Kind Regards
Tamar
Guest Experience Executive
Дата покупки: 02/10/2021
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Andrew
4 years ago
Что Andrew сказал(-а) о Best of Suffolk:
Thoroughly enjoyed our stay at St Marys Cottage, Best of Suffolk were great with their correspondence which made finding the cottage and gaining entrance a doddle.
Tamar Martin
Best of Suffolk
4 years ago
Dear Andrew,
Thank you for your feedback on our services. Our team are always on hand to send out any necessary correspondence and to help you locate your holiday property.
We hope to welcome you back to Best of Suffolk again in the future.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear Andrew,
Thank you for your review of St Marys Cottage in Friston. It is certainly a characterful cottage and Friston is the ideal countryside location to enjoy a peaceful holiday while being a short distance from Snape Maltings and Aldeburgh.
Kind Regards
Tamar
Guest Experience Executive
Дата покупки: 02/10/2021
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Pam
4 years ago
Что Pam сказал(-а) о Best of Suffolk:
Ease of booking. Regular updates clear instructions
Tamar Martin
Best of Suffolk
4 years ago
Dear Pam,
Thank you for your feedback. It is great to know that you found the booking process to be easy, and that you received all of the information needed for your break away.
We hope to welcome you back to Best of Suffolk again in the future.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear Pam,
Thank you for your review of Wheelwrights Barn in Walpole. We are very happy to hear that you enjoyed your holiday at the property and especially that the grandchildren got to meet some of the animal neighbors.
Kind Regards
Tamar
Guest Experience Executive
The website is easy to navigate with a good level of detail. Our experience has been that their properties are always top notch and clean. We’ve used them many times over the years and they’re way...
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Harry Peek
Best of Suffolk
4 years ago
Dear Simon,
Thank you for your feedback following your recent stay.
We are delighted to hear you were happy with our service and hope to be able to welcome you back to one of our properties again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Отзывы о товаре
Harry Peek
Best of Suffolk
4 years ago
Dear Simon,
Thank you for your feedback following your recent stay at The Edge.
We are pleased to hear that you found the property to be clean, modern and well equipped.
We are sorry to learn of the issues reported but as discussed have passed these to the property owner and housekeeper so that they can be rectified.
We hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Good comms; clear and concise instructions/information.
Tamar Martin
Best of Suffolk
4 years ago
Dear Martin,
Thank you for your feedback. We are happy to hear that you found all our communications to be swift and helpful.
We hope to welcome you back to Best of Suffolk again soon.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear Martin,
Thank you for your review. We are delighted that you enjoyed your break away at Sea La Vie in Aldeburgh and its wonderful location close to all of the amenities.
Kind Regards
Tamar
Guest Experience Executive
Дата покупки: 11/10/2021
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Karen
4 years ago
Что Karen сказал(-а) о Best of Suffolk:
Booking was fine directions good. Dishwasher was broken , housekeeping left a note. There was a lot of ant powder under on settee we had said we had a dog and paid for her to go. V dangerous as we...
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Harry Peek
Best of Suffolk
4 years ago
Dear Karen,
Thank you for your feedback following your recent stay.
We are sorry to hear of the issues with the dishwasher and ant powder. Please be assured this will be passed to the properties housekeeper to investigate who would have been more than happy to attend during your stay if desired.
We hope you were still able to enjoy your time in Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
Отзывы о товаре
Harry Peek
Best of Suffolk
4 years ago
Dear Karen,
Thank you for your feedback following your recent stay at St Marys Cottage.
We are pleased you found the property to be lovely, quiet and enjoyed the beautiful walks nearby.
Parking can sometimes be a challenge in rural locations, but we hope the location more than made up for any inconvenience.
We hope you enjoyed your time in Friston and look forward to welcoming you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
The payment process is confusing and I’m never sure if I have selected auto payment or not, so always need to contact again to check at time of second payment request.
The tone of messages received...
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Harry Peek
Best of Suffolk
4 years ago
Thank you for your feedback following your recent stay.
We are sorry that you were not happy with the way that information was provided during your stay but hope that you were still able to enjoy your time in Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
Отзывы о товаре
Harry Peek
Best of Suffolk
4 years ago
Thank you for your feedback following your recent stay at Sweet Pea.
We are pleased you found the property to be clean and modern and hope you enjoyed your time in Southwold.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Dear Nigel,
Thank you for your feedback on our services. We hope to welcome you back to Best of Suffolk again soon.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear Nigel,
Thank you for your review. We are delighted that you enjoyed your holiday at Peppers Wash Cottage in Framlingham, and found it to be well equipped, comfortable and clean.
Kind Regards
Tamar
Guest Experience Executive
Дата покупки: 09/10/2021
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John
4 years ago
Что John сказал(-а) о Best of Suffolk:
I had absolutely no personal contact with any Best of Suffolk staff, but their website booking service, and their e-mail information service was first class, and gave no reason to need any personal...
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Tamar Martin
Best of Suffolk
4 years ago
Dear John,
Thank you for your kind feedback. We are happy to know that our online services were first class, and that you didn't need to contact our team beyond that. Our team have worked hard to ensure that our booking system and all booking details work seamlessly for our guests.
We look forward to welcoming you back to Best of Suffolk again in the future.
Kind Regards
Tamar
Guest Experience Executive
Отзывы о товаре
Tamar Martin
Best of Suffolk
4 years ago
Dear John,
Thank you for your review. We are delighted to know that you enjoyed your holiday at Aldeburgh Bolt Hole and would be keen to stay there again in the future.
Kind Regards
Tamar
Guest Experience Executive
Дата покупки: 01/10/2021
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Надежный клиент
4 years ago
Lovely house and space for a girls weekend away. Good quick responses when asking for local amenity information.
Tamar Martin
Best of Suffolk
4 years ago
Thank you for your feedback. Our team strive to always be on hand for our guests, and answer any questions you may have. Everyone in our small office is local to the area so are able to offer tips on where best to visit!
We hope to welcome you back to Best of Suffolk again soon.
Kind Regards
Tamar
Guest Experience Executive
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
